Trouble Shooting
Comment Fault
Machine notwork
2. Dust cup has been reached the availavle capacity
3. The roller brush is entwined with objects such as hair
Lower suction
1. Rolling brush cover and sewage tank installation is not in place
2. The roller brush is entwined with objects such as hair
3. The suction nozzle is blocked
Abnormal noise of motor
Unable to charge
No water sprayed from the
fresh water tank
1. No water in the fresh water tank
The air vent cover is leaking
If you still cannot make the product work normally according to the above steps, please contact our after-sales department for help.
1. The product is out of power or lower
4. Excluding the above conditions, the situation remains the same
2. Excluding the above conditions, the situation remains the same
2. Excluding the above conditions, the situation remains the same
2. Excluding the above conditions, the situation remains the same
3. Excluding the above conditions, the situation remains the same
5. Low battery
6. Excluding the above conditions, the situation remains the same
1. The suction nozzle is blocked
2. The fresh water tank is not installed in place
1. No filter element is installed or the filter element is too wet
Please fully charge the product then to use it
Take out the dust tank and pour out the dust
Clean the roller brush
Please contact our after-sales service for
maintenance
Re-assembly
Clean the roller brush
Clean the barrier in the suction nozzle
Clean the filer to use
Please fully charge the product then use it
Please contact our after-sales service for
maintenance
Clean the barrier in the suction nozzle
Please contact our after-sales service for
maintenance
Please kindly check and connect them well
Please contact our after-sales service for
maintenance
Add the water
Install the fresh water tank in correct place
Please contact our after-sales service for
maintenance
Install the filter element or dry it before use
Please contact our after-sales service for
maintenance
Possible Reasons
Solution
4. The filter element on the cover of the tank is dirty
1. The charging port is not well connected to the
charg
er
