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36

W

arr

anty Inf

ormation

USA

Swann Communications USA Inc.  

12636 Clark Street 

Santa Fe Springs CA 90670  

USA

Australia

Swann Communications 

Unit 13, 331 Ingles Street 

Port Melbourne Vic 3207 

Australia

United Kingdom

Swann Communications LTD.  

Stag Gates House 63/64 The Avenue

SO171XS 

United Kingdom

Warranty Terms & Conditions

Swann Communications warrants this product against defects in workmanship and material for a period of one (1) year from its original purchase 

date. You must present your receipt as proof of date of purchase for warranty validation. Any unit which proves defective during the stated period 

will be repaired without charge for parts or labour or replaced at the sole discretion of Swann. The end user is responsible for all freight charges 

incurred to send the product to Swann’s repair centres. The end user is responsible for all shipping costs incurred when shipping from and to 

any country other than the country of origin. 
The warranty does not cover any incidental, accidental or consequential damages arising from the use of or the inability to use this product. 

Any costs associated with the fitting or removal of this product by a tradesman or other person or any other costs associated with its use are 

the responsibility of the end user. This warranty applies to the original purchaser of the product only and is not transferable to any third party.  

Unauthorized end user or third party modifications to any component or evidence of misuse or abuse of the device will render all warranties void.
By law some countries do not allow limitations on certain exclusions in this warranty.  Where applicable by local laws, regulations and legal 

rights will take precedence.

For Australia:

 Our goods come with guarantees which cannot be excluded under Australian Consumer Law. You are entitled to a replacement 

or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods 

repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to major failure.

Warranty Information

7

Содержание SwannEye HD

Страница 1: ...1 SwannEye HD EN INSTRUCTION MANUAL...

Страница 2: ...ecific laws and regulations relating to the use of cameras Before using any camera for any purpose it is the buyer s responsibility to be aware of all applicable laws and regulations that prohibit or...

Страница 3: ...the Camera 13 Navigating the App Interface 14 Customizing your Camera Settings 15 Using the SwannEye HD Pro Software 16 Registering the Camera 16 Navigating the Login Screen 17 Navigating the Devices...

Страница 4: ...mobile app is free to download for all Swann users and is available from the respective Apple App Store and Google Play Store Please note make sure you download the HD version of the SwannEye mobile...

Страница 5: ...he menu select Install the SwannEye HD Pro Software If the auto run menu isn t enabled on your system you can access the optical drive from My Computer then select the PC folder on the CD and run the...

Страница 6: ...stall it on your Mac Note If you have already downloaded and installed the SwannEye HD Pro software from the App Store you don t need to install it from the CD If you don t have access to the App Stor...

Страница 7: ...nds varies with router The WPS button is either on the router usually marked with the WPS logo which looks like this or a clickable button on a wizard interface or utility screen The WPS light on your...

Страница 8: ...the camera 3 On your mobile device locate the SwannEye HD app and tap the icon to run the app Follow the instructions below to configure Wi Fi settings See next page for a visual guide illustrating th...

Страница 9: ...ur Wi Fi Network The app is continually being tweaked and improved so the following screenshots may differ slightly A On the Login screen tap Settings B Select your camera from the list and then tap W...

Страница 10: ...on the screen Turn on the Remember switch if you want to save the camera s credentials Tap Done to continue The camera scans for available Wi Fi networks and displays the names of those found Tap you...

Страница 11: ...a scans for available Wi Fi networks and displays the names of those it finds in the Network list box below D From the Network list box select the network name SSID you want to connect to enter the Wi...

Страница 12: ...the Enable Wi Fi checkbox is ticked and then click Search The camera scans for available Wi Fi networks and displays the names of those it finds in the Network List below Click the network name SSID y...

Страница 13: ...he QR Code Once it has you will be returned to the registration screen and the Device No and Verification No fields will be automatically entered If your mobile device doesn t have a camera you can ma...

Страница 14: ...ure is only available on models with intercom function 5 Enable Disable Speaker While disabled no audio will be heard on your mobile device When enabled the live video stream will include the audio th...

Страница 15: ...an select To change the current Wi Fi settings tap WiFi setting To enable video encryption tap Video setting Wi Fi Setting Your currently connected wireless router will be displayed as well as other w...

Страница 16: ...are case sensitive 4 Enter a valid email address If you forget your password this is how we can contact you 5 When you re done click the Submit button to close the registration window and to register...

Страница 17: ...e Auto Login Rather than having to log in each time you launch the software ticking this box will retain your username password combination and automatically log you into your account upon opening the...

Страница 18: ...ents that are recorded to the camera s micro SD memory card 5 Set Attribute Access the Camera Settings screen where you can configure local name date and time for the camera as well as set up various...

Страница 19: ...Live View Interface is the primary window for accessing the camera From here you can watch and record live video capture snapshots engage in 2 way communication using the intercom function on certain...

Страница 20: ...may help if you are viewing the camera from a remote location 6 Program Settings Click this to change the save location for all your local recordings You can also adjust the video recording length en...

Страница 21: ...ing Pan Tilt supported models only 5 Vertical Patrol Click this to start the camera patrolling in an up and down movement Click again to stop patrolling Pan Tilt supported models only 6 Position Prese...

Страница 22: ...Under LAN click the Settings button This displays the Camera Settings screen 3 Click the Alarm tab For security reasons the alarm function is only available for cameras displayed under LAN 4 Click th...

Страница 23: ...e the camera can trigger a recording Snapshot options click Set Snap to access are Capture size of image The resolution size of the captured image Capture quality of image Basically the amount of comp...

Страница 24: ...mes 24 hours time format in which the camera will record when it detects motion No motion based recording will occur outside of these times Interval Time The minimum amount of time that must elapse af...

Страница 25: ...ender email The email address that you want your camera to send alerts from You will typically enter your own email address or alternatively you can create a new email account specifically for your ca...

Страница 26: ...nnected to the Internet Offline indicates that the camera is either not connected to the Internet or that the internet is currently turned off Current version Displays the current firmware version Nam...

Страница 27: ...i Fi connection from the list Enter the Wi Fi security password into the Key field and then click the Apply button After a short while the camera will be connected to your wireless network assuming yo...

Страница 28: ...send the image will be much higher This is also going to depend on the speed of your Internet connection Adjusting the video quality may produce a smoother looking image Power frequency Set this to th...

Страница 29: ...t gain How much amplification is applied to the audio signal A high gain makes it possible to hear softer noises but increasing the gain decreases the audio fidelity and may distort the sounds dramati...

Страница 30: ...ically Your wired or wireless router automatically assigns a DNS address to the camera This option is enabled by default and is the recommended way for the camera to receive a DNS address from your ro...

Страница 31: ...D Format the memory card that is inserted into the camera Please note that clicking this will delete all files located on the memory card If the files are important copy the files to a different locat...

Страница 32: ...your Internet browser and go to the following address www swanneye com You can sign in using your existing account details or you can register a new account Once you gain access to the website you wi...

Страница 33: ...take long Your operating system and or virus protection program may ask you for permission to run the file Select the relevant options available to complete installation Restart your browser after in...

Страница 34: ...es to improve reception between the router and the camera If you are viewing your camera away from home there could be an issue with your mobile device s internet data connection Check if there is 3G...

Страница 35: ...app I cannot access the Wi Fi or video settings A You only have access to the Wi Fi and video settings if your mobile device is connected to the same Wi Fi network as your camera This will not work if...

Страница 36: ...anty does not cover any incidental accidental or consequential damages arising from the use of or the inability to use this product Any costs associated with the fitting or removal of this product by...

Страница 37: ...All Countries E mail tech swann com Telephone Helpdesk USA Toll Free 1 800 627 2799 USA Parts Warranty 1 800 627 2799 M F 9am 5pm US PT AUSTRALIA 1300 138 324 NEW ZEALAND Toll Free 0800 479 266 UK 02...

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