3-7
Chapter 3: Troubleshooting
3-5 Returning Merchandise for Service
A receipt or copy of your invoice marked with the date of purchase is required before
any warranty service will be rendered. You can obtain service by calling your ven-
dor for a Returned Merchandise Authorization (RMA) number. When returning the
motherboard to the manufacturer, the RMA number should be prominently displayed
on the outside of the shipping carton, and the shipping package is mailed prepaid
or hand-carried. Shipping and handling charges will be applied for all orders that
must be mailed when service is complete. For faster service, you can also request
a RMA authorization online (http://www.supermicro.com/RmaForm/).
This warranty only covers normal consumer use and does not cover damages in-
curred in shipping or from failure due to the alternation, misuse, abuse or improper
maintenance of products.
During the warranty period, contact your distributor first for any product problems.
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