Supero X10SLE-DF Скачать руководство пользователя страница 51 | Manualshive

Страница: 51 / 95

background image

3-3

Chapter 3: Troubleshooting

3-2 Technical Support Procedures

Before contacting Technical Support, please make sure that you have followed all
the steps listed below. Also, note that as a motherboard manufacturer, Supermicro

does not sell directly to end users, so it is best to first check with your distributor or

reseller for troubleshooting services. They should know of any possible problems

with the specific system configuration that was sold to you.

1. Please go through the "Troubleshooting Procedures" and 'Frequently Asked

Questions (FAQ)" sections in this chapter or see the FAQs on our website
(

http://www.supermicro.com/support/faqs/

) before contacting technical support.

2. BIOS upgrades can be downloaded from our website at

http://www.supermi-

cro.com/support/bios/

.

Note:

Not all BIOS can be flashed. Some cannot be flashed; it depends

on the boot block code of the BIOS.

3. If you have followed the instructions above to troubleshoot your system, and

still cannot resolve the problem, then contact Supermicro's technical support
and provide them with the following information:

•

Motherboard model and PCB revision number

•

BIOS release date/version (this can be seen on the initial display when your

system first boots up)

•

System configuration

•

An example of a technical support form is on our website at http://www.super-
micro.com/support/rma/rma.cfm

.

4. Distributors: For immediate assistance, please have your account number

ready when placing a call to our technical support department. We can be
reached by e-mail at [email protected], by phone at (408)503-8000,
option 2, or by fax at (408)503-8019.

«
...
49
50
51
52
53
...
»

Содержание X10SLE-DF

Страница 1: ...X10SLE DF USER S MANUAL Revision 1 0...

Страница 2: ...its for a class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipme...

Страница 3: ...nd memory support updates This product is intended to be installed and serviced by professional technicians Manual Organization Chapter 1 describes the features specifications and performance of the m...

Страница 4: ...s or injury to yourself Warning Critical information to prevent damage to the components or injury to your self Important Important information given to ensure proper system installa tion or to relay...

Страница 5: ...Super Micro Computer B V Het Sterrenbeeld 28 5215 ML s Hertogenbosch The Netherlands Tel 31 0 73 6400390 Fax 31 0 73 6416525 Email sales supermicro nl General Information support supermicro nl Technic...

Страница 6: ...8 Removing the Heatsink 2 9 2 4 Installing DDR3 Memory 2 10 DIMM Installation 2 10 Removing Memory Modules 2 11 Memory Support 2 11 Memory Population Guidelines 2 11 2 5 Motherboard Installation 2 13...

Страница 7: ...Power On 3 1 No Power 3 1 No Video 3 2 Memory Errors 3 2 Losing the System s Setup Configuration 3 2 3 2 Technical Support Procedures 3 3 3 3 Frequently Asked Questions 3 4 3 4 Battery Removal and In...

Страница 8: ...1 Installing Software Programs A 1 A 2 Configuring SuperDoctor III A 2 Appendix B UEFI BIOS Recovery Instructions B 1 An Overview to the UEFI BIOS B 1 B 2 How to Recover the UEFI BIOS Image the Main B...

Страница 9: ...y designed to be used in an SMC proprietary chas sis only as part of an integrated server solution A quick reference guide is included in the shipping package One 1 Quick Reference Guide Note For your...

Страница 10: ...board Image Note All graphics shown in this manual were based upon the latest PCB Revision available at the time of publishing of the manual The motherboard you received may or may not look exactly th...

Страница 11: ...before installing or removing any components MAC CODE MAC CODE BAR CODE JKVM1 LE5 LED7 LE6 JBT1 JBT2 J10 P1 JPG1 P1 JWD1 JPV1 J3 J4 P2 JPG2 J7 J2 JPV2 P1 JPME1 P1 JPME2 P2 JPME2 P1 JPME2 J38 J37 SW2...

Страница 12: ...ME2 J38 J37 SW2 J9 P2 DIMMA2 P2 DIMMB1 P2 DIMMB2 P2 P1 LAN1 MAC CODE MAC CODE P1 PORT80 PLED2 PLED1 P2 P1 LAN2 SW NODE USB0 1 Battery P2 PORT80 IPMI_LAN PWR CPU2 CPU1 P2 DIMMA1 P1 DIMMB2 P1 DIMMB1 P1...

Страница 13: ...I LAN IPMI Dedicated LAN shared between Node 1 and Node 2 supported by the onboard LAN Switch chip JKVM1 USB 2 0 x2 VGA Monitor COM UART Connector for front IO support for remote console redirection o...

Страница 14: ...ard PCH1 PCH2 Expansion Slots One 1 SMC proprietary Micro Add On card slot for Power SIG SATA interface I O Devices SATA Connections SATA 3 0 6 Gb s Four 4 I SATA 3 0 connections on the HDD backplane...

Страница 15: ...y and Plug PnP PCI 2 3 ACPI 1 0 2 0 3 0 USB KVM SMBIOS 2 3 RTC Real Time Clock and Node Manage ment Power Configuration ACPI ACPM Power Management Main Switch Override Mechanism Power On Mode for AC P...

Страница 16: ...33MHz x4 DMI II 5 0Gb 1600 1333MHz FLASH SPI 128Mb SPI C224 PCH Lynx Point DDR3 CHA Haswell H3 DDR3 CHB DIMM1 DIMM2 Far DIMM1 DIMM2 Far 4 UDIMM 1600 1333MHz x4 DMI II 5 0Gb 1600 1333MHz SPI FLASH SPI...

Страница 17: ...providing up to 4 Gb s of software transparent data transfer rate on each read write direction In addition the X10SLE DF also features a TCO timer which allows the system to recover from a software h...

Страница 18: ...message is sent to the screen The user can adjust the voltage thresholds to define the sensitivity of the voltage monitor Fan Status Monitor with Firmware Control PC health monitoring in the BIOS can...

Страница 19: ...atically turn on and off peripherals such as CD ROMs network cards hard disk drives and printers In addition to enabling operating system directed power management ACPI also provides a generic system...

Страница 20: ...1 12 X10SLE DF User s Manual Notes...

Страница 21: ...omponents Read this section in its entirety before installing or configuring components in the Supermicro chassis Battery Handling Warnung Bei Einsetzen einer falschen Batterie besteht Explosionsgefah...

Страница 22: ...i n si la bater a se reemplaza de manera incorrecta Re emplazar la bater a exclusivamente con el mismo tipo o el equivalente recomen dado por el fabricante Desechar las bater as gastadas seg n las ins...

Страница 23: ...dieses Produkts sollte gem allen Bestimmungen und Gesetzen des Landes erfolgen Advertencia Al deshacerse por completo de este producto debe seguir todas las leyes y regla mentos nacionales Attention L...

Страница 24: ...ontacts When handling chips or modules avoid touching their pins Put the motherboard and peripherals back into their antistatic bags when not in use For grounding purposes make sure your computer chas...

Страница 25: ...ultidirectional heatsink only Please install the system board into the chassis before installing the CPU heatsink When you receive a system board without a processor pre installed make sure that the p...

Страница 26: ...in 1 the triangle at the bottom left of the CPU against Pin 1 of the socket the triangle marker at the bottom left of the CPU socket 5 Once they are aligned carefully lower the CPU straight down into...

Страница 27: ...d and securely seated inside the socket CPU properly installed Load Plate Handle is locked into place 7 Once the CPU is properly installed use your thumb to gently push the load plate handle down to t...

Страница 28: ...een applied 2 Place the heatsink on top of the CPU so that the four mounting holes are aligned with those on the motherboard and the underlying heatsink bracket 3 Screw in two diagonal screws the 1 an...

Страница 29: ...ews from the motherboard in the sequence as shown in the figure below 2 Gently wriggle the heatsink to loosen it from the CPU Do not use excessive force 3 Once the CPU is loosened remove the CPU from...

Страница 30: ...use memory modules of the same type and speed in the same motherboard Release Tabs Notches 2 Push the release tabs outward on both ends of the DIMM slot to unlock it Press both notches straight down...

Страница 31: ...table below Memory Population Guidelines Please follow the table below when populating the memory module on each node Recommended Population Balanced DIMMA2 DIMMB2 DIMMA1 DIMMB1 Total System Memory 2...

Страница 32: ...mware Hub flash memory System BIOS 1 MB 3 99 Local APIC 4 KB 3 99 Area Reserved for the chipset 2 MB 3 99 I O APIC 4 Kbytes 4 KB 3 99 PCI Enumeration Area 1 256 MB 3 76 PCI Express 256 MB 256 MB 3 51...

Страница 33: ...the chassis 2 5 Motherboard Installation All motherboards have standard mounting holes to fit different types of chassis Make sure that the locations of all the mounting holes for both motherboard and...

Страница 34: ...s in the chassis as needed 5 Install the motherboard into the chassis carefully to avoid damaging other motherboard components 6 Using a Phillips screwdriver insert a Phillips Pan head 6 screw into a...

Страница 35: ...low for the colors and locations of the various I O ports Front I O Panel A Power Button PWR Button to power on or power off Node 1 and Node 2 B Front IO JKVM1 USB 2 0 x2 VGA COM C LAN Connection Swit...

Страница 36: ...SW1 briefly to turn on the power if it is off Press and hold SW1 to shut down both Node 1 and Node 2 A PWR SW LED B Node Switch KVM LED MAC CODE MAC CODE BAR CODE J9 MAC CODE MAC CODE X10SLE DF Rev 1...

Страница 37: ...on the front I O panel to provide internet connections LAN Ports 1 2 for Node 1 are located at P1 LAN1 and P1 LAN2 LAN Ports 1 2 for Node 2 are located at P2 LAN1 P2 LAN2 In addition an IPMI LAN port...

Страница 38: ...DE BAR CODE J9 MAC CODE MAC CODE X10SLE DF Rev 1 01 A A USB 2 0 x2 VGA COM Connector JKVM1 supports USB 2 0 x2 VGA COM UART connections on the front IO panel to provide console redirection support or...

Страница 39: ...tion provides brief descriptions and pin out definitions for onboard headers and connectors Be sure to use the correct cable for each header or connector SMC Proprietary Add On Card Slot An SMC propri...

Страница 40: ...operation of the mother board jumpers can be used to choose between optional settings Jumpers create shorts between two pins to change the function of the connector Pin 1 is identified with a square s...

Страница 41: ...hangs Close Pins 1 2 on P1 JWD1 or P2 JWD1 to reset the system if an application hangs Close Pins 2 3 of the WD Enable Jumper P1 JWD1 for Node 1 or P2 JWD1 for Node 2 to generate a non maskable inter...

Страница 42: ...force the system to use the Manufacturer mode ME mode allows the user to flash the system firmware from a host server to modify system settings of a machine at a remote location See the table on the...

Страница 43: ...IMMB2 P1 DIMMB1 P1 DIMMA2 P1 DIMMA1 BT SW1 X10SLE DF Rev 1 01 LAN CTRL LAN CTRL BMC BMC BMC Firmware BMC Firmware BMC Memory BMC Memory LAN Switch Node Switch PCH PCH J8 SMC Proprietary Add On Card Sl...

Страница 44: ...Node 2 are located on the front IO panel Each Ethernet LAN port has two LEDs The yellow LED on the right indicates Link The Activity LED on the left may be green amber or off to indicate the speed See...

Страница 45: ...de 2 is connected Press the power button at SW1 to power on or power off Node 1 and Node 2 See the table at right for more information Heartbeat LEDs LE5 LE6 Status Color State Definition LE5 Green Bl...

Страница 46: ...easy identification of a system unit that may be in need of service Note UID can also be triggered via the IPMI on the motherboard For more information on the IPMI please refer to the IPMI User s Gui...

Страница 47: ...s are supported by Intel C224 PCH chips These Serial Link con nections provide faster data transmission than Legacy Parallel ATA Refer to the HDD backplane that came with your system for the locations...

Страница 48: ...2 28 X10SLE DF User s Manual Notes...

Страница 49: ...s 2 Make sure that there are no short circuits between the motherboard and chassis 3 Disconnect all ribbon wire cables from the motherboard including those for the keyboard and mouse Also be sure to r...

Страница 50: ...Also it is recommended that you use memory modules of the same type and speed for all DIMMs in the system Do not use memory modules of different sizes different speeds or different types on the same m...

Страница 51: ...downloaded from our website at http www supermi cro com support bios Note Not all BIOS can be flashed Some cannot be flashed it depends on the boot block code of the BIOS 3 If you have followed the i...

Страница 52: ...rive To flash the BIOS run the batch file named ami bat with the new BIOS ROM file from your bootable device or USB flash drive Use the following format F ami bat BIOS ROM filename xxx Enter Note Alwa...

Страница 53: ...mage the battery in any way a damaged battery may release hazardous materials into the environment Do not discard a used battery into the garbage or a public landfill Please comply with the regulation...

Страница 54: ...m RmaForm When you return the motherboard to the manufacturer the RMA number should be prominently displayed on the outside of the shipping carton and the package should be mailed prepaid or hand carr...

Страница 55: ...ns that can be configured Grayed out options cannot be configured Options in blue can be configured by the user The right frame displays the key legend Above the key legend is an area reserved for a t...

Страница 56: ...less your system has a BIOS related issue Flashing the wrong BIOS can cause irreparable damage to the system In no event shall Supermicro be liable for direct indirect special incidental or consequent...

Страница 57: ...b key or the arrow keys to move between fields The date must be entered in the Day MM DD YY format The time is entered in the HH MM SS format Note The time is in the 24 hour format For example 5 30 P...

Страница 58: ...ture Quiet Boot Use this feature to select the screen display between POST messages or the OEM logo upon system bootup Select Disabled to display the POST messages Select Enabled to display the OEM lo...

Страница 59: ...try Boot Select Enabled to allow the BIOS to automatically reboot the system from a specified boot device after the initial system boot fails The options are Disabled Legacy Boot and EFI Boot Power Co...

Страница 60: ...te CPU C7 State L1 Data Cache L1 Code Cache L2 Cache L3 Cache Clock Spread Spectrum Select Enable to use the feature of Clock Spectrum which will allow the BIOS to monitor and attempt to reduce the le...

Страница 61: ...el Virtualization Technology to allow one platform to run multiple operating systems and applications in independent partitions creat ing multiple virtual systems in one physical computer The options...

Страница 62: ...rate at the power limit set by the user for the item above Use the number keys on your keyboard to enter the value Enter 0 to use the manufacturer s default setting CPU Power Limit2 This item allows t...

Страница 63: ...on your keyboard to change this value Enter 0 to use the manufacturer s default setting 2 Core Ratio Limit This feature increases multiplies two clock speeds in the CPU core in rela tion to the bus sp...

Страница 64: ...generator is turned off The options are Enabled and Disabled CPU C6 Report Available when CPU C States is set to Enabled Select Enabled to allow the BIOS to report the CPU C6 State ACPI C3 to the ope...

Страница 65: ...7s and Auto LakeTiny Feature Select Enabled to enable LakeTiny support The options are Disabled and Enabled ACPI T State Select Enabled for ACPI T state processor throttling feature support The option...

Страница 66: ...Active State Power Management for PCI Express slots is a power management protocol used to manage power consumption of serial link devices installed on PCI Exp slots during a prolonged off peak time I...

Страница 67: ...al graphics devices or graphics controllers if these devices are enabled The options are Dynamic 1 GB 1 25 GB 1 5 GB 1 75 GB 2 GB 2 25 GB 2 5 GB 2 75 GB 3 GB and 3 25 GB Memory Scrambler Select Enable...

Страница 68: ...s are not present Select Disable to have USB devices available only for EFI applications The options are Enabled Disabled and Auto Port 60 64 Emulation Select Enabled to support I O Port 60h 64h Emula...

Страница 69: ...ion ROM UEFI Driver Available if the item above SATA Mode Select is set to AHCI or RAID Select Enabled to use the SATA RAID Option ROM UEFI driver for system boot The options are Enabled and Disabled...

Страница 70: ...information detected on the installed SATA drives on the particular SATA port Model number of drive and capacity Software Preserve Support Port 0 Port 1 Hot Plug This feature designates this port for...

Страница 71: ...gacy Only Other PCI Device ROM Priority This feature selects a PCI device OPROM to launch for system boot if this device is not a network mass storage or video device The options are UEFI Only and Leg...

Страница 72: ...such as an x86 RDTSC Instruction embedded in the CPU The High Performance Event Timer is used to replace the 8254 Program mable Interval Timer The options are Enabled and Disabled WHEA Support Select...

Страница 73: ...ault setting for COM1 is Disabled The default setting for SOL is Enabled Console Redirection Settings This feature allows the user to specify how the host computer will interface with the client compu...

Страница 74: ...data communication Select 2 Stop Bits if slower devices are used The options are 1 and 2 Flow Control Use this feature to set the flow control for Console Redirection to prevent data loss caused by bu...

Страница 75: ...tem is set to Enabled the fol lowing submenu will display Console Redirection Settings for EMS This feature allows the user to specify how the host computer will exchange data with the client computer...

Страница 76: ...t data loss caused by buffer overflow Send a Stop signal to stop send ing data when the receiving buffer is full Send a Start signal to start sending data when the receiving buffer is empty The option...

Страница 77: ...Erasing Settings Erase Event Log If No is selected data stored in the event log will not be erased If Yes Next Reset is selected data stored in the event log will be erased upon the next system reboo...

Страница 78: ...incremented This is a numeric value The default value is 1 METW Use the Multiple Event Time Window METW to define the length of time in minutes that it must pass before a duplicate log event entry is...

Страница 79: ...ng and Erase Immediately BMC Network Configuration LAN Channel 1 This feature allows the user to configure the settings for the LAN1 Port Update IPMI LAN Configuration This feature allows the user to...

Страница 80: ...if Static is selected Station MAC Address This item displays the Station MAC address for this computer MAC addresses are 6 two digit hexadecimal numbers Station IP Address This item displays the Stat...

Страница 81: ...t Priority This option prioritizes the order of bootable devices that the system to boot from Press ENTER on each entry from top to bottom to select devices 1st Boot Device 2nd Boot Device 3rd Boot De...

Страница 82: ...ption Enter the path of the new boot option here Create Press Enter here to create the new boot option Delete Boot Option Use this feature to remove a pre defined boot device from which the system wil...

Страница 83: ...pter 4 AMI BIOS 4 29 Delete Driver Option This feature allows the user to delete a previously defined boot device from which the systems boots during startup The settings are any pre defined boot devi...

Страница 84: ...lows the user to configure the following security settings for the system Administrator Password Use this feature to set the Administrator password which is required to enter the BIOS setup utility Th...

Страница 85: ...hanges and Reset When you have completed the system configuration changes select this option to leave the BIOS Setup Utility and reboot the computer so that the new system configuration parameters can...

Страница 86: ...the Exit menu and press Enter Use this feature to save the default settings set by the user in the BIOS setup utility for future use Restore User Defaults To set this feature select Restore User Defau...

Страница 87: ...ay down load individual drivers and utilities After creating a CD DVD with the ISO files insert the disk into the CD DVD drive on your system and the display shown below should appear Note 1 Click the...

Страница 88: ...as CPU temperature system voltages and fan status See the figures below for examples of the SuperDoctor III interface Note 1 The default username and password for SuperDoctor III is ADMIN ADMIN Note 2...

Страница 89: ...splay Screen Remote Control Note The SuperDoctor III program and user s manual can be downloaded from the Supermicro web site at http www supermicro com products ac cessories software SuperDoctorIII c...

Страница 90: ...A 4 X10SLE DF Motherboard User s Manual Notes...

Страница 91: ...off control to a computer system at bootup B 2 How to Recover the UEFI BIOS Image the Main BIOS Block An AMIBIOS flash chip consists of a boot sector block and a main BIOS code block a main BIOS image...

Страница 92: ...ou cannot locate the Super ROM file in your driver disk visit our website at www supermicro com to download the BIOS image into a USB flash device and rename it to Super ROM for BIOS recovery use 2 In...

Страница 93: ...ery is complete press any key to reboot the system 7 Using a different system extract the BIOS package into a bootable USB flash drive 8 When a DOS prompt appears enter AMI BAT BIOSname at the prompt...

Страница 94: ...from the power supply to clear the CMOS and then plug the AC power cable into the power supply again and power on the system 10 Press Del continuously to enter the BIOS Setup utility 11 Press F3 to lo...

Страница 95: ...expected to result in significant injury or loss of life or catastrophic property damage Accordingly Supermicro disclaims any and all liability and should buyer use or sell such products for use in su...

Отзывы:

Нет отзывов

Похожие инструкции для X10SLE-DF

Бренд: Ublox Страницы: 2

Бренд: u-blox Страницы: 24

DCDC SBC Series

Бренд: Infineon Страницы: 17

Бренд: Abit Страницы: 104

Бренд: AOpen Страницы: 156

Бренд: Elitegroup Computer Systems Страницы: 82

Бренд: Linear Technology Страницы: 16

Бренд: Waveshare Страницы: 72

970 Extreme3 R2.0

Бренд: ASROCK Страницы: 70

Бренд: Texas Instruments Страницы: 25

Бренд: JETWAY Страницы: 48

Бренд: Silicon Laboratories Страницы: 18

Бренд: JETWAY Страницы: 46

Бренд: Aaeon Страницы: 44

PENTIUM PRO W6-LI

Бренд: Micronics Страницы: 82

Бренд: Energy Страницы: 14

Бренд: Texas Instruments Страницы: 11

Бренд: MINATO Страницы: 125

Бренды по названию

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Популярные бренды

Загрузить еще бренды