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3-6

SUPER 370SWD/370SWT/370SWM

Manual

Troubleshooting

3-4

Returning Merchandise for Service

A receipt or copy of your invoice marked with the date of purchase is required

before any warranty service will be rendered. You can obtain service by calling

your vendor for a Returned Merchandise Authorization (RMA) number. When

returning to the manufacturer, the RMA number should be prominently displayed

on the outside of the shipping carton, and mailed prepaid or hand-carried. Ship-

ping and handling charges will be applied for all orders that must be mailed when

service is complete.

This warranty only covers normal consumer use and does not cover damages

incurred in shipping or from failure due to the alternation, misuse, abuse or

improper maintenance of products.

During the warranty period, contact your distributor first for any product

problems.

Содержание SUPER 370SWD

Страница 1: ...SUPER 370SWD SUPER 370SWT SUPER 370SWM USER S AND BIOS MANUAL Revision 1 2 SUPER...

Страница 2: ...hine without prior written consent IN NO EVENT WILL SUPERMICRO COMPUTER BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OR INABILITY TO USE THIS PRODUCT...

Страница 3: ...g the mainboard in the chassis Also refer to this chapter to connect the floppy and hard disk drives the IDE interfaces the parallel and serial ports and the twisted wires for the power supply the res...

Страница 4: ...Notes iv SUPER 370SWD 370SWT 370SWM Manual...

Страница 5: ...pset System Block Diagram 1 12 Motherboard Features 1 13 1 2 Chipset Overview 1 15 1 3 PC Health Monitoring 1 16 1 4 ACPI PC 98 Features 1 18 1 5 Power Supply 1 20 1 6 Super I O 1 21 Chapter 2 Install...

Страница 6: ...11 Keyboard Wake Up 2 11 TV Out Mode 2 12 2 8 Parallel Port AMR Floppy and Hard Disk Drive Connections 2 12 Parallel Port Connector 2 13 Floppy Connector 2 13 IDE Connectors 2 13 AMR Connector 2 14 2...

Страница 7: ...al Setup 4 18 Auto Detect Hard Disks 4 21 Change User Supervisor Password 4 21 Change Language Setting 4 21 Auto Configuration with Optimal Settings 4 22 Auto Configuration with Fail Safe Settings 4 2...

Страница 8: ...Notes SUPER 370SWD 370SWT 370SWM Manual...

Страница 9: ...ds in quality and performance Please check that the following items have all been included with your motherboard If anything listed here is damaged or missing contact your retailer One 1 Supermicro Ma...

Страница 10: ...CA 95131 U S A Tel 1 408 895 2001 Fax 1 408 895 2008 E mail marketing supermicro com General Information support supermicro com Technical Support Web site www supermicro com European Office Address Su...

Страница 11: ...Chapter 1 Introduction 1 3 Introduction SUPER 370SWD Figure 1 1 SUPER 370SWD Motherboard Image...

Страница 12: ...SUPER 370SWD 370SWT 370SWM Manual 1 4 Introduction SUPER 370SWT Figure 1 2 SUPER 370SWT Motherboard Image...

Страница 13: ...Chapter 1 Introduction 1 5 Introduction SUPER 370SWM Figure 1 3 SUPER 370SWM Motherboard Image...

Страница 14: ...JF1 JF2 IR CON PW_ON RESET IDE LED KEYLOCK SPEAKER JP26 J19 FLOPPY IDE2 IDE1 1 1 J18 FAN2 Chassis Fan 1 WOL FAN3 ICH GMCH J35 Parallel Port JP28 JP11 1 J28 9 6 7 0 J1 J9 BATTERY FAN2 JPWAKE 1 1 1 1 1...

Страница 15: ...l Port Connector p 2 8 COM2 COM2 Serial Port Header p 2 8 FAN1 CPU Fan Header p 2 8 FAN2 Chassis Fan Header p 2 8 FAN3 Thermal Control Fan Header p 2 8 GAME Game Port J18 J19 IDE Hard Disk Drive Conne...

Страница 16: ...F2 IR CON PW_ON RESET IDE LED KEYLOCK SPEAKER JP26 J19 FLOPPY IDE2 IDE1 1 1 J18 FAN2 Chassis Fan 1 WOL FAN3 ICH GMCH J35 Parallel Port 1 J28 9 6 7 0 J1 J9 BATTERY FAN2 JPWAKE 1 1 1 1 LINE OUT LINE IN...

Страница 17: ...or p 2 8 COM2 COM2 Serial Port Header p 2 8 FAN1 CPU Fan Header p 2 8 FAN2 Chassis Fan Header p 2 8 FAN3 Thermal Control Fan Header p 2 8 GAME Game Port J18 J19 IDE Hard Disk Drive Connectors p 2 13 J...

Страница 18: ...PCI 2 PCI 3 JF1 JF2 IR CON PW_ON RESET IDE LED KEYLOCK SPEAKER JP26 J19 FLOPPY IDE2 IDE1 1 1 J18 FAN2 Chassis Fan 1 WOL FAN3 ICH GMCH J35 Parallel Port 1 J28 9 6 7 0 J1 J9 BATTERY FAN2 JPWAKE 1 1 1 1...

Страница 19: ...l Port Connector p 2 8 COM2 COM2 Serial Port Header p 2 8 FAN1 CPU Fan Header p 2 8 FAN2 Chassis Fan Header p 2 8 FAN3 Thermal Control Fan Header p 2 8 GAME Game Port J18 J19 IDE Hard Disk Drive Conne...

Страница 20: ...IC ICH 241 BGA SDRAM 100 66 MHz Host Bus PCI Slots USB ATA66 33 IDE Ports BIOS 4Mb FWH 4MB Display Cache 33 MHz PCI Bus 100 MHz SDRAM Bus SuperI O LPC 1 5 Mb sec AC 97 AMR 100 MHz Bus Note The 4 MB di...

Страница 21: ...for details 370SWD 82810DC 100 GMCH w 4MB display cache 82801AA ICH 370SWT 82810L GMCH 82801AA ICH 370SWM 82810L GMCH 82801AB ICH0 Expansion Slots 3 PCI slots 1 AMR slot BIOS 4 Mb Firmware Hub AMI Fla...

Страница 22: ...e up to 2 88 MB 2 Fast UART 16550A compatible serial ports 1 EPP Enhanced Parallel Port and ECP Extended Capabilities Port supported parallel port PS 2 mouse and PS 2 keyboard ports 1 infrared port sl...

Страница 23: ...ost bridge of the 810 chipset and provides the intercon nect between the SDRAM and the rest of the system logic It includes a system memory DRAM controller which supports a 64 bit 100 MHz DRAM array a...

Страница 24: ...t be running ACPI for this feature to take effect See page 1 19 for details on initiating ACPI All drivers and add on cards must be ACPI supported for STR to function Recovery from AC Power Loss BIOS...

Страница 25: ...turn on the thermal control fan to prevent any overheat damage to the CPU The onboard chassis thermal circuitry can monitor the overall system temperature and alert users when the chassis temperature...

Страница 26: ...ing Voltage Regulator for the CPU Core The auto switching voltage regulator for the CPU core can support up to 20A current and auto sense voltage IDs ranging from 1 3V to 3 5V This will allow the regu...

Страница 27: ...that the CPU is in suspend mode When the user presses any key the CPU will wake up and the LED will automatically stop blinking and remain on BIOS Support for USB Keyboard If the USB keyboard is the...

Страница 28: ...ur power supply must be ATX 2 01 or higher and must provide a minimum standby voltage of 720 mA case the system malfunctions and you want to turn off the power just depress and hold the power button f...

Страница 29: ...e FIFO a programmable baud rate generator complete modem control capability and a processor interrupt sys tem Both UARTs provide legacy speed with baud rate of up to 115 2 Kbps as well as an advanced...

Страница 30: ...SUPER 370SWD 370SWT 370SWM Manual 1 22 Introduction Notes...

Страница 31: ...al object before removing the board from the antistatic bag Handle the board by its edges only do not touch its components peripheral chips memory modules or gold contacts When handling chips or modul...

Страница 32: ...and then close the lever See Figure 2 1 for views of the PPGA 370 pin socket before and after processor installation 2 2 Processor Installation When handling the processor package avoid placing direc...

Страница 33: ...nclude a variety of mounting fasteners made of metal or plastic Although a chassis may have both types metal fasteners are the most highly recommended because they ground the motherboard to the chassi...

Страница 34: ...iew of DIMM Installation into Socket DIMM PC100 Notches PC100 Notches 2 4 Installing DIMMs CAUTION Exercise extreme care when installing or removing DIMM modules to prevent any possible damage DIMM In...

Страница 35: ...re 2 3 I O Port Locations and Definitions VGA Monitor Port Blue Line Out Line In Mic Front Control Panel Speaker IR Conn Power On X Reset JF2 JF1 X Power LED 1 1 Hard Drive LED Keyboard Lock JF1 and J...

Страница 36: ...le 2 3 PW_ON Connector Pin Definitions JF2 2 6 Connecting Cables see previous page for locations Power Supply Connector After you have securely mounted the motherboard memory and add on cards you are...

Страница 37: ...Drive LED The hard drive LED is located on pins 1 to 4 of JF1 Attach the hard drive LED cable to pins 1 and 2 See Table 2 5 for pin definitions Speaker Connector The speaker connector is located on p...

Страница 38: ...on FAN3 The CPU and chas sis fan headers are located on FAN1 and FAN2 respectively Refer to Table 2 12 for pin definitions Universal Serial Bus USB The two Universal Serial Bus con nectors are locate...

Страница 39: ...s Pin Number 1 2 Definition 12VDC OH Active Table 2 14 Overheat LED Pin Definitions JOH Chassis Intrusion The Chassis Intrusion header is lo cated on JL1 See the board layouts in Chapter 1 for its loc...

Страница 40: ...the actual CPU speed for each FSB speed option selected The FSB speed is set with JP11 See Table 2 17 for jumper settings Note If the system does not reboot after changing the CPU speed either 1 clear...

Страница 41: ...Up function in BIOS see page 4 20 Enable both the jumper and the BIOS setting to configure the system to be woken up by depressing a key on the keyboard See Table 2 21 for jumper settings Your power s...

Страница 42: ...tings 370SWD 370SWT only The 80 wire ATA66 IDE hard disk drive cable that came with your system has two connectors to support two drives This special cable should be used to take advantage of the spee...

Страница 43: ...D 36 Addr 2 38 Chip Select 1 40 GND Table 2 25 IDE Connector Pin Definitions J18 J19 Pin Number Function 1 Strobe 3 Data Bit 0 5 Data Bit 1 7 Data Bit 2 9 Data Bit 3 11 Data Bit 4 13 Data Bit 5 15 Dat...

Страница 44: ...B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 B18 B19 B20 B21 B22 B23 Signal AUDIO_PWRDN MONO_PHONE GND 5Vdual 5VSB USB_OC GND USB USB KEY KEY GND S P DIF_IN GND 3 3Vdual 3 3VSB GND AC97_SYNC GND AC97_SDATA_...

Страница 45: ...een Click the icons showing a hand writing on paper to view the readme files for each item Click the tabs to the right of these in order from top to bottom to install each item one at a time After ins...

Страница 46: ...2 16 SUPER 370SWD 370SWT 370SWM Manual Installation Notes...

Страница 47: ...ck all jumper settings as well 5 Install a single memory module and make sure it is fully seated 6 Check the power supply voltage 115V 230V switch No Power 1 Make sure no short circuits exist between...

Страница 48: ...the specific system configuration that was sold to you 1 Please go through the Troubleshooting Procedures and Frequently Asked Question FAQ sections in this chapter or see the FAQs on our web site htt...

Страница 49: ...ed ECC or EDO memory Note that whether running at 66 or 100 MHz FSB speed the memory must be PC100 compliant Because ECC is not supported using ECC memory will result in non ECC operation Question How...

Страница 50: ...r floppy drive starts reading Your screen will remain blank until the BIOS program is done If the system reboots correctly then the recovery was successful The BIOS Recovery Procedure will not update...

Страница 51: ...udio cable not included from your CD unit to either the CD or CD_1 header on the motherboard See page 2 9 for details Question I installed my microphone correctly but I can t record any sound What sho...

Страница 52: ...eturning to the manufacturer the RMA number should be prominently displayed on the outside of the shipping carton and mailed prepaid or hand carried Ship ping and handling charges will be applied for...

Страница 53: ...en the computer is turned off The original IBM AT had 64 kbytes of non volatile memory storage in CMOS RAM All AT compatible systems have at least 64 kbytes of CMOS RAM which is usually part of the Re...

Страница 54: ...g chips When a failure occurs in a monitored activity AMIBIOS can sound an alarm and display a message The PC Health Monitoring chips monitor CPU temperature Additional temperature sensors Chassis int...

Страница 55: ...ector Virus Protection Disabled Month Jan Dec ESC Exit Sel Day 01 31 PgUp PgDn Modify Year 1901 2099 F2 F3 Color AMIBIOS HIFLEX SETUP UTILITY VERSION 1 18 1998 American Megatrends Inc All Rights Reser...

Страница 56: ...a list of drive parameters appears Click on OK to configure the drive Type How to Configure SCSI Select Type Select Not Installed on the drive parameter screen The SCSI drivers provided by the SCSI ma...

Страница 57: ...per track SCSI and IDE drive may have even more sectors per track Capacity The formatted capacity of the drive is Number of heads x Number of cylinders x Number of sectors per track x 512 bytes per se...

Страница 58: ...options for the 1st Boot Device are Disabled 1st IDE HDD 2nd IDE HDD 3rd IDE HDD 4th IDE HDD Floppy ARMD FDD ARMD HDD ATAPI CD ROM SCSI Network or I2 0 The options for the 2nd Boot Device are Disabled...

Страница 59: ...en Floppy Access Control The settings for this option are Read Write or Read Only Hard Disk Access Control The settings for this option are Read Write or Read Only S M A R T for Hard Disks S M A R T S...

Страница 60: ...led WriteThru or WriteBack System BIOS Cacheable When set to Enabled the contents of the F0000h system memory segment can be read from or written to cache memory The contents of this memory segment ar...

Страница 61: ...led to enable the USB keyboard and mouse CPU Latency Timer See details on setup secreen The settings for this option are Enabled and Disabled Dram Page Closing Policy See details on setup secreen The...

Страница 62: ...e display data The settings are 32MB and 64MB CPU Speed at 100 66 MHz This option allows you to change the CPU speed The Reserved settings will cause no change The other settings list the CPU speeds t...

Страница 63: ...modem The settings for this option are Auto or Disabled AC97 Audio Controller This setting is used to switch the onboard audio on and off The settings for this option are Auto or Disabled SMBus Contr...

Страница 64: ...t will have no effect Standby Time Out This option specifies the length of a period of system inactivity while in the full power on state When this length of time expires the computer enters a standby...

Страница 65: ...has expired The settings are Disabled Standby or Suspend Note The Optimal default setting for this option is Suspend and the Fail Safe default setting is Disabled Hard Disk Time Out Minutes This optio...

Страница 66: ...d Disabled TCO Logic SMI Enable This allows the TCO logic to generate a System Management Interrupt when a century rollover occurs The settings are Enabled and Disabled Advanced Resume Event Controls...

Страница 67: ...settings for this option are Enabled and Disabled SMBUS Resume This allows you to wake up the system from a system management bus device The settings for this option are Enabled and Disabled LAN Wake...

Страница 68: ...bled For example if there are two VGA devices in the computer one PCI and one ISA and this option is disabled data read and written by the CPU is only directed to the PCI VGA device s palette register...

Страница 69: ...INTA INTB INTC or INTD PCI Slot1 IRQ Priority PCI Slot2 IRQ Priority PCI Slot3 IRQ Priority PCI Slot4 IRQ Priority Use these options to specify the IRQ priority for PCI devices installed in the PCI e...

Страница 70: ...or 64K Reserved Memory Address This option specifies the beginning address in hex of the reserved memory area The specified ROM memory area is reserved for use by legacy ISA adapter cards The setting...

Страница 71: ...ttings are Disabled 3F8h 2F8h 3E8h and 2E8h Serial Port 2 Mode The settings for this option are Normal IrDA1 6ms IrDA3 16 ASKIR ASKIR500 ASKIRDem and ASKIRD500 When set to Normal the IR Duplex Mode be...

Страница 72: ...y available if the setting of the parallel port mode op tion is ECP The settings are 0 1 2 3 5 6 and 7 Power Loss Control This option specifies what state the system returns to after losing power The...

Страница 73: ...press Enter when the password prompt appears The password check option is enabled in the Advanced Setup by choosing either Always or Setup The password is stored in CMOS RAM You can enter a password...

Страница 74: ...e safest set of parameters Use them if the system is behaving erratically They should always work but do not provide optimal system performance characteristics Save Settings and Exit Highlight this an...

Страница 75: ...he screen Fatal errors are those which will not allow the system to continue the boot up procedure If a fatal error occurs you should consult with your system manufacturer for possible repairs These f...

Страница 76: ...ror 6 8042 Gate A20 Failure The keyboard controller 8042 contains the Gate A20 switch which allows the CPU to operate in virtual mode This error means that the BIOS cannot switch the CPU into protecte...

Страница 77: ...r replace the keyboard fuse if the keyboard has one 8 times there is a memory error on the video adapter Replace the video adapter or the RAM on the video adapter 9 times the BIOS ROM chip is bad The...

Страница 78: ...2 Timer Error Most ISA computers include two times There is an error in time 2 CMOS Battery State Low CMOS RAM is powered by a battery The battery power is low Replace the battery CMOS Checksum Failu...

Страница 79: ...and follow the screen instructions Display Switch Some compters require a video switch on the Not Proper motherboard be set to either color or monochrome Turn the computer off set the switch then pow...

Страница 80: ...r No ROM BASIC Cannot find a bootable sector on either disk drive A or hard disk drive C The BIOS calls INT 18h which generates this message Use a bootable disk Off Board Parity error in memory instal...

Страница 81: ...isabling cache memory 06 Uncompressing the post code unit next 07 Next initializing the CPU init and the CPU data area 08 The CMOS checksum calculation is done next 0B Next performing any required ini...

Страница 82: ...et 14 The 8254 timer test will begin next 19 The 8254 timer test is over Starting the memory refresh test next 1A The memory refresh test line is toggling Checking the 15 second on off time next 23 Re...

Страница 83: ...control to BIOS POST Performing any required processing after the video ROM had control 2E Completed post video ROM test processing If the EGA VGA controller is not found performing the display memory...

Страница 84: ...0 next 45 Data initialized Checking for memory wraparound at 0 0 and finding the total system memory size next 46 The memory wraparound test has completed The memory size calculation has been complet...

Страница 85: ...zed Adjusting the displayed memory size for relocation and shadowing next 51 The memory size display was adjusted for relocation and shadowing Testing the memory above 1 MB next 52 The memory above 1...

Страница 86: ...the output buffer and checking for stuck keys Issuing the keyboard reset command next 81 A keyboard reset error or stuck key was found Issuing the keyboard controller interface test command next 82 T...

Страница 87: ...PS 2 mouse check and extended BIOS data area allocation check next 8C Programming the WINBIOS Setup options next 8D The WINBIOS Setup options are programmed Resetting the hard disk controller next 8F...

Страница 88: ...tialization after the Coprocessor test next 9E Initialization after the Coprocessor test is complete Checking the extended keyboard keyboard ID and Num Lock key next Issuing the keyboard ID command ne...

Страница 89: ...DMI B1 Copying any code to specific areas D0h The NMI is disabled Power on delay is starting Next the initialization cade checksum will be verified D1h Initializing the DMA controller Performing the k...

Страница 90: ...BIOS Manual B 10 APPENDIX B If either Ctrl Home was pressed or the system BIOS checksum is bad next the system will go to checkpoint code E0h Otherwise going to checkpoint code D7h...

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