3-2
PDSMP-8/PDSMP-i
User's Manual
NOTE
If you are a system integrator, VAR or OEM, a POST diagnostics
card is recommended. For I/O port 80h codes, refer to App. B.
Memory Errors
1. Make sure that the DIMM modules are properly installed and fully seated in
the slots.
2. You should be using unbuffered, ECC DDR 2-677/533/400 memory (see the
next page). Also, it is recommended that you use the same memory speed
for all DIMMs in the system. See Section 2-4 for memory limitations.
3. Check for bad DIMM modules or slots by swapping modules between slots
and noting the results.
4. Check the power supply voltage 115V/230V switch.
Losing the System’s Setup Confi guration
1. Please be sure to use a high quality power supply. A poor quality power sup-
ply may cause the system to lose the CMOS setup information. Refer to
Section 1-6 for details on recommended power supplies.
2. The battery on your motherboard may be old. Check to verify that it still sup-
plies ~3VDC. If it does not, replace it with a new one.
3. If the above steps do not fi x the Setup Confi guration problem, contact your
vendor for repairs.
3-2 Technical
Support
Procedures
Before contacting Technical Support, please make sure that you have followed all
the steps listed below. Also, note that as a motherboard manufacturer, Supermicro
does not sell directly to end-users, so it is best to fi rst check with your distributor or
reseller for troubleshooting services. They should know of any possible problem(s)
with the specifi c system confi guration that was sold to you.
1. Please go through the ‘Troubleshooting Procedures’ and 'Frequently Asked
Question' (FAQ) sections in this chapter or see the FAQs on our web site
(
http://www.supermicro.com/support/faqs/
) before contacting Techni-
cal Support.
2. BIOS upgrades can be downloaded from our web site at
(http://www.supermicro.com/support/bios/
).
Note: Not all BIOS can be fl ashed, some can be fl ashed, depending on the
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