3-5
Chapter 3: Troubleshooting
Note:
The SPI BIOS chip installed on this motherboard is not removable. To
repair or replace a damaged BIOS chip, please send your motherboard to RMA
at Supermicro for service.
Question:
What's on the CD that came with my motherboard?
Answer:
The supplied compact disc has quite a few drivers and programs that
will greatly enhance your system. We recommend that you review the CD and
install the applications you need. Applications on the CD include chipset drivers
for Windows and security and audio drivers.
Question: How do I utilize the onboard HD sound?
Answer:
The onboard HD sound available on the C2SBC-Q can be enabled with
the audio driver software that was included in your motherboard package. When
activated, sound will be routed through the jacks next to the LAN Port according
to the audio connection descriptions listed on Page 2-8. You must also set the HD
Audio setting to "Auto" in the Advanced Chipset section of the BIOS setup.
Question: I installed my microphone correctly but I can't record any sound.
What should I do?
Answer:
Go to <Start>, <Programs>, <Accessories>, <Entertainment> and then
<Volume Control>. Under the Properties tab, scroll down the list of devices in the
menu and check the box beside "Microphone".
Question: After I have installed 4 pieces of 1GB Memory, why does the BIOS
only detect about 3.145 GB of memory during POST?
Answer:
Because the chipset does not support memory remapping, and PCI-E
memory requires a great deal of memory, so there is a memory hole located
around the 4GB memory address.
Question: How do I connect the ATA100/66 cable to my IDE device(s)?
Answer:
The 80-wire/40-pin high-density ATA100/66 IDE cable that came with
your system has two connectors to support two drives. This special cable must be
used to take advantage of the speed the ATA100/66 technology offers.
Connect
the blue connector to the onboard IDE header and the other connector(s)
to your hard drive(s).
Consult the documentation that came with your disk drive
for details on actual jumper locations and settings.
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