3-3
Chapter 3: Troubleshooting
Memory Errors
When a No_Memory_Beep_Code is issued by the system, check the following:
1. Make sure that the memory modules are compatible with the system and that
the DIMM modules are properly and fully installed. (For memory compatibility,
refer to the Memory Compatibility chart posted on our website at http://www.
supermicro.com.)
2. Check if different speeds of DIMMs have been installed. It is strongly recom-
mended that the same RAM speed of DIMMs are used in the system.
3. Make sure that you are using the correct type of memory modules as recom-
mended by Supermicro. Please refer to the memory support section on Page
2-16 to Page 2-19.
4. Check for bad DIMM modules or slots by swapping a single module among all
memory slots and check the results.
5. Make sure that all memory modules are fully seated in their slots. Follow the
instructions given in the Memory section in Chapter 2.
6. Please follow the instructions given in the DIMM population tables listed in the
Memory section in Chapter 2 to install your memory modules.
When the System Becomes Unstable
A. When the system becomes unstable during or after OS installation, check
the following:
1. CPU/BIOS support: Check whether your CPU is supported and whether you
have the latest BIOS installed.
2. Memory support: Make sure that the memory modules are supported by test-
ing the modules using memtest86 or a similar utility.
Note
: Refer to the product page on our Website at http:\\www.supermicro.
com for the memory compatibility list.
3. HDD support: Check whether all hard disk drives (HDDs) work properly. Replace
the bad HDDs with good ones.
4. System cooling: Check system cooling to make sure that all heatsink fans, and
CPU/system fans, etc., work properly. Check Hardware Monitoring settings in
the BIOS to make sure that the CPU and system temperatures are within the
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