3-1
Chapter 3: Troubleshooting
Chapter 3
Troubleshooting
3-1 Troubleshooting Procedures
Use the following procedures to troubleshoot your system. If you have followed all
of the procedures below and still need assistance, refer to the "Technical Support
Procedures" and/or "Returning Merchandise for Service" section(s) in this chapter.
Note
: Always disconnect the power cord before adding, changing, or
installing any hardware components.
Before Power On
1. Make sure that there are no short circuits between the system board, I/O
module, memory card, and chassis.
2. Disconnect all ribbon/wire cables from the system board, I/O module, and
memory cards, including those for internet and USB connections.
3. Remove all I/O module, and add-on cards.
4. Install the AOM-X10QBi-A/L I/O module first (-making sure it is fully seated)
and connect the front panel connectors to the system board.
No Power
1. Make sure that no short circuits between the system board, I/O module,
memory cards and chassis.
2. Make sure that the ATX power connectors are properly connected.
3. Check that the 115V/230V switch on the power supply, if available, is properly
set.
4. Turn the power switch on and off to test the system, if applicable.
5. The battery on your system board may be old. Check to verify that it still sup-
plies ~3VDC. If it does not, replace it with a new one.
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