7
Contents
Chapter 7
Troubleshooting and Support
No Power ..........................................................................................................................96
No Video ...........................................................................................................................97
System Boot Failure .........................................................................................................97
Memory Errors ..................................................................................................................97
Losing the System's Setup Configuration
.........................................................................97
7.5 Crash Dump Using the BMC Dashboard ..........................................................................100
7.6 UEFI BIOS Recovery .......................................................................................................101
7.7 CMOS Clear .....................................................................................................................106
7.8 BMC Reset .......................................................................................................................106
7.9 Where to Get Replacement Components ........................................................................107
7.10 Reporting an Issue ..........................................................................................................107
Technical Support Procedures ........................................................................................107
Returning Merchandise for Service .................................................................................107
Vendor Support Filing System ........................................................................................108
7.11 Feedback .........................................................................................................................108
7.12 Contacting Supermicro ....................................................................................................109