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Chapter 7: Troubleshooting and Support
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Adequate power supply: Make sure that the power supply provides adequate power to
the system. Make sure that all power connectors are connected. Refer to the Supermicro
website for the minimum power requirements.
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Proper software support: Make sure that the correct drivers are used.
If the system becomes unstable before or during OS installation, check the following:
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Source of installation: Make sure that the devices used for installation are working properly,
including boot devices.
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Cable connection: Check to make sure that all cables are connected and working properly.
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Use the minimum configuration for troubleshooting: Remove all unnecessary components
(starting with add-on cards first), and use the minimum configuration (but with a CPU and
a memory module installed) to identify the trouble areas.
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Identify a bad component by isolating it. Check and change one component at a time.
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Remove a component in question from the chassis, and test it in isolation. Replace it
if necessary.
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Or swap in a new component for the suspect one.
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Or install the possibly defective component into a known good system. If the new system
works, the component is likely not the cause or the problem.
