6
Contents
5.2 Driver Installation ................................................................................................................65
5.3 SuperDoctor
6.1 Storage Drive Options ........................................................................................................68
6.2 Cable Management Arm.....................................................................................................69
6.3 TPM Security Module .........................................................................................................71
Chapter 7 Troubleshooting and Support
7.2 Intelligent Platform Management Interface (IPMI) ..............................................................73
7.3 Troubleshooting Procedures .............................................................................................74
No Power ..........................................................................................................................74
No Video ...........................................................................................................................75
System Boot Failure .........................................................................................................75
Memory Errors ..................................................................................................................75
Losing the System's Setup Configuration
.........................................................................75
7.4 POST Codes ......................................................................................................................77
7.5 Crash Dump Using IPMI .....................................................................................................77
7.6 UEFI BIOS Recovery .........................................................................................................78
7.7 CMOS Clear .......................................................................................................................83
7.8 BMC Reset .........................................................................................................................83
7.9 Where to Get Replacement Components ..........................................................................84
7.10 Reporting an Issue ............................................................................................................84
Technical Support Procedures ..........................................................................................84
Returning Merchandise for Service ...................................................................................84
Vendor Support Filing System ..........................................................................................85