www.SuperiorFireplaces.US.com
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REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call INNOVATIVE HEARTH PROD
-
UCTS at 1-800-655-2008.
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact INNOVATIVE HEARTH PRODUCTS
at 1-800-655-2008. When calling please
have your model and serial numbers of your
heater ready.
You can also visit our web site at
www.IHP.US.com
.