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126718-01N

TROUBLESHOOTING

WARNING: Turn off fireplace and let cool before servicing. Only a qualified service person should service

and repair fireplace.

CAUTION: Never use a wire, needle or similar object to clean pilot. This can damage pilot unit.

NOTE:

All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Pilot will not light

1. No gas supply or shutoff valve is OFF

2. Air in gas line

3. Construction debris clogging pilot orifice

4. Low gas pressure

5. Kinked pilot line

6. Control valve is not opening

7. No power to unit or ignition module

1. Check to see if you have gas supply and that equipment

shutoff valve is opened

2. Repeat lighting procedure several times to purge all air out

of lines. If after repeated attempts appliance does not light,

call for qualified service and repair

3. Remove debris and dirt, inspect and clean any other possible

obstructions

4. Contact your gas supplier to check pressure

5. Have a qualified technician replace pilot line

6. Replace control valve

(Refer to Parts,

Page 44

)

7. Check that main power is on and that all wire connections are

made correctly to ignition model

(see Wiring Diagram,

Page

Pilot will not stay lit

1. Loose wiring on igniter wire to ignition

module and/or poor ground to ignition

module

2. Main burner does not come on when

manual switch or remote control is turned

on.

1. Confirm the "S" wire and the "I" wire are properly connected

to the module in the proper "S" and "I" terminals. Confirm

that the spark to the pilot burner is properly grounded to

the gas control valve and to the module. Check the 110 volt

power source or the 6 volt battery back-up connections and

condition of batteries. Check the position of the CONTINU-

OUS PILOT switch on the module.

2. Confirm the pilot is sparking and lights. Check the two plastic

connectors that plug in the face of the gas control valve.

Confirm the gas control valve is properly grounded to the

module.

No gas to burner, although safety shutoff

switch and valve are set to the ON position

1. Safety shutoff switch wires defective or

too long

1. Check electrical connections

Frequent pilot outage

1. Pilot flame may be too low, causing safety

pilot to “drop out”

2. Improper venting or excessive blockage

1. Clean and adjust pilot flame for maximum flame impinge-

ment on igniter/sensor

2. Have vent system inspected, including termination cap.

Remove any restriction or obstruction

Fireplace produces a clicking/ticking noise

just after burner is lit or shut off

1. Metal expanding while heating or contract-

ing while cooling

1. This is normal with most fireplaces. If noise is excessive, contact

qualified service person

Slight smoke or odor during initial operation 1. Residues from manufacturing processes 1. Problem will stop after a few hours of operation

Содержание DRL4500 Series

Страница 1: ...uvant dans le bâtiment où vous trouvez Sortez immédiatement de bâtiment Appelez immédiatement votre fournisseur de gaz depuis un voisin Suivez les instructions du fournisseur Si vous ne pouvez rejoindre le fournisseur de gaz appelez le service des incindies L installationetl entretiendoiventêtreassuréspar un installateur ou un service d entretien qualifié ou par le fournisseur de gaz NOTE DIAGRAMS...

Страница 2: ...DEBE NUNCA TOCAR EL VIDRIO CALIENTE LOS NIÑOS DEBEN NUNCA TOCAR EL VIDRIO L écran pare étincelles fourni avec ce foyer réduit le risque de brûlure en cas de contact accidentel avec la vitre chaude et doit être installé pour la protection Des enfants et Des personnes à risques Seproveeconesteaparatounabarreradeproteccion malla diseñadaparareducir el riesgo de quemaduras por contacto accidental con ...

Страница 3: ...soient conscients du danger de brûlure encouru Les surfaces de votre foyer deviennent EXTRÊMEMENT CHAUDES La vitre située à l avant du foyer atteint des températures EXTRÊMEMENT ÉLEVÉES et peut causer de graves blessures en cas de contact Tenez les enfants à l écart du foyer lorsqu il fonctionne Surveillez attentivement les enfants dans les pièces où un foyer est utilisé afin d éviter qu ils ne so...

Страница 4: ...ict access to a fireplace or stove install an adjustable safety gate to keep toddlers young children and other at risk individuals out of the room and away from hot surfaces This vented gas fireplace is a sealed combustion gas fireplace de signed for residential applications This fireplace must be installed with INNOVATIVE HEARTH PRODUCTS IHP vent pipe components and terminations NOTICE Decorative...

Страница 5: ... viennent en contact avec la surface chaude Il est recommandé d installer une barrière physique si des personnes à risques habitent la maison Pour empêcher l accès à un foyer ou à un poêle installez une barrière de sécurité cette mesure empêchera les tout petits les jeunes enfants et toute autre personne à risque d avoir accès à la pièce et aux surfaces chaudes 7 Tout écran ou protecteur retiré po...

Страница 6: ...uard or barrier removed for servicing an appliance must be replaced prior to operating the appliance SAFETY Continued Installation and repair should be done by a qualified service person The appliance should be inspected before use and at least annually by a professional service person More frequent cleaning may be re quired due to excessive lint from carpeting bedding material etcetera It is impe...

Страница 7: ...sing outdoor kit model LDSTO These appliances comply with CSA P 4 1 2015 Testing Method for Measuring Annual Fireplace Efficiency P4 EnerGuide is a measure ment of the Canadian Office of Energy Efficiency PRODUCT IDENTIFICATION Figure 1 DRL4543 Linear Fireplace the National Electrical Code ANSI NFPA 70 or Canadian Electrical Code CSA C22 1 9 Do not use fireplace if any part has been exposed to or ...

Страница 8: ...ified A metal or plastic identification plate must be permanently mounted to the exterior of the building at a minimum height of eight 8 feet above grade and be directly in line with the horizontaltermination Thesignmustread inprintsizenoless than one half 1 2 inch in size GAS VENT DIRECTLY BELOW KEEP CLEAR OF ALL OBSTRUCTIONS PRODUCT FEATURES These are a few facts that can help you understand and...

Страница 9: ...ermination area after snow falls to prevent accidental blockage of venting system When using snow blowers do not direct snow towards vent termination area CLEARANCES Minimum clearances to combustibles for the fireplace are as follows Back and sides 1 26 mm Perpendicular walls 8 204 mm Floor From bottom of Fireplace 0 0 mm Ceiling From bottom of Fireplace 63 1601 mm Top of Enclosure From bottom of ...

Страница 10: ...l Combustible Material May Be Used 33 8 204 mm to Face Opening 5 127 mm 53 1 4 1353 mm 53 1 4 1353 mm 38 965 mm 38 965 mm STUDS MOUNTED FLAT INSIDE OF NAILING FLANGE 15 1 4 387 mm MOUNTED INSIDE OF NAILING FLANGE FLAT FOR ONE SIDED APPLICATION STUDS ARE NOT MOUNTED TO THE REAR OF NAILING FLANGES 17 1 2 445 mm Please refer to overall fireplace width Figure 6 Page 11 before rough framing constructio...

Страница 11: ...mm 16 1 2 419 mm 8 1 4 210 mm 29 7 8 759 mm 29 7 8 759 mm 3 1 2 89 mm 16 3 8 416 mm 7 1 8 181 mm 1 7 8 48 mm 8 1 4 210 mm 4 1 8 105 mm 44 1 8 1121 mm 55 1 8 1400 mm 47 1194 mm 1 25 mm 1 25 mm 52 1321 mm 17 1 2 445 mm 8 1 8 206 mm 8 1 4 210 mm 43 7 8 1114 mm Figure 6 DRL4543 Fireplace Series Dimensions ...

Страница 12: ...tween 10 000 and 50 000 12 30 cm in Canada if between 10 000 and 100 000 12 30 cm in US if greater than 50 000 36 91 cm in Canada if greater than 100 000 K clearance to a mechanical air supply inlet In Canada 6 ft 1 83m minimum In US 3 ft 91 cm above if within 10 ft 3 m horizontally L clearance above paved side walk or a paved driveway located on public property 84 213 3 cm minimum M clearance und...

Страница 13: ...estops when penetrating ceilings or attic spaces For installation of fireplace at elevations of 4000 feet or greater pay special attention to venting requirement recommendations WARNING Read all instructions completely and thoroughly before attempting installation Failure to do so could result in serious injury property damage or loss of life NOTICE Failure to follow these instructions will void t...

Страница 14: ...ate fasteners at each corner Maintain 1 26 mm clearance to combustibles framing members and attic or ceiling insulation when run ning vertical chimney sections 2 Support fireplace vent outlet with field provided support straps Plumber s tape Attach the straps to the vent pipe and secure to the framing members with nails or screws Figure 8 3 Change vent direction At transition from or to a horizon ...

Страница 15: ...er until the termination seats against the exterior wall surface to which it will be attached Orient the housing of the termination with the arrow pointed upwards Secure the termination to the exterior wall The horizontal termination must not be recessed into the exterior wall or siding by more than the 1 1 4 32 mm Figure 10 Page 16 NOTE The vent termination is hot while in operation and for a per...

Страница 16: ... 5L12 10 1 2 267 mm SV4 5L24 22 1 2 572 mm SV4 5L36 34 1 2 877 mm SV4 5L48 46 1 2 1181 mm Table 2 Effective Vent Length Figure 10 Venting Connection and Exterior Wall Recessing of the Horizontal Square Termination SV4 5HTSS For thicknesses greater than 9 1 4 235 mm see Table 21 Siding Stucco 1 1 4 Maximum Recess of the Square Termination into Exterior Finishing Material Exterior Surface of Framing...

Страница 17: ...gn of the Rigid Pipe components will engage and seal both the inner and outer vent pipe 2 If desired a 6 x 1 2 screw can be used at the joint but is not required as the pipe will securely lock when twisted Figure 12 Figure 11 Connecting vent components Figure 12 Connected vent components Figure 13 Elbow Dimensions Vent elbows Vent elbows are available in 90 and 45 configurations Refer to Figure 13...

Страница 18: ...ng Secure Flex use wall firestop spacer SF4 5HF Wall firestop spacer SV4 5HF Ceiling firestop spacer SV4 5VF H V H1 V1 Venting with Two 90 Elbows Vertical V Horizontal H1 H2 feet meters feet meters 5 Min 1 524 8 Max 2 439 6 Min 1 829 10 Max 3 048 7 Min 2 134 15 Max 4 572 20 Min 6 096 20 Max 6 096 VENTING INSTALLATION Continued Venting with Three 90 Elbows Vertical V Horizontal H H1 feet meters fee...

Страница 19: ... Frame the ceiling opening Use a plumb line from the ceil ing above the fireplace to locate the center of the vertical run Cut and or frame an opening 10 1 2 x 10 1 2 267 x 267 mm inside dimensions about this center mark Figure 17 SV4 5FA or SV4 5FB Flashing AND SV4 5SC Storm Collar SV4 5VF Firestop Spacer 1 26 mm Minimum Clearance to Combustibles SV4 5CGV 1 Termination SV4 5L6 12 24 36 48 Vent Se...

Страница 20: ...roof flashing over the vent sec tion and position such that the vent column rises vertically use carpenters level Nail along perimeter to secure flashing or adjust roofing to overlap the flashing edges at top and sides only and trim where necessary Seal the top and both sides of the flashing with waterproof caulking 2 Install the storm collar Install the storm collar supplied with the flashing ove...

Страница 21: ...owest discharge opening H H minimum height from roof to lowest discharge opening of vent Horizontal overhang Vertical wall Vent termination Storm collar Concentric vent pipe Flashing 1 26 mm minimum clearance to combustibles Vertical termination Configurations Figure 23 24 and 24a show the configurations for vertical termination V1 H V H1 90 Elbow NOTE SV4 5VF firestop spacer must be used anytime ...

Страница 22: ... 2 to 7 1 2 rigid Listed Secure Vent Components Cat No Model Description The following flashing comes packaged with a storm collar 77L78 SV4 5F Flat Roof Flashing 77L79 SV4 5FA 1 12 to 7 12 Adjustable Flashing 77L80 SV4 5FB 7 12 to 12 12 Adjustable Flashing 77L81 SV4 5SC6 Storm Collar 6 pack H6183 SV4 5HF5 Firestop Spacer 5 rigid H6184 SF4 5HF5 Firestop Spacer 5 flex H2246 SV4 5HF 10 Firestop Spac...

Страница 23: ...mm compressed flex 77L88 SFKIT18S Square Term for flex with 18 457 mm compressed flex 77L89 SFKIT24S Square Term for flex with 24 610 mm compressed flex 77L90 SFKIT36S Square Term for flex with 36 914 mm compressed flex 77L91 SFKIT48S Square Term for flex with 48 1219 mm compressed flex 91L66 SFGC4 6 GearClamp4 5 114mm forflex 6 pack 91L67 SFGC7 6 GearClamp7 5 190 5mm forflex 6pack Cat No Model De...

Страница 24: ... vent 4 Slide the inner flex vent over the adaptor collar at least 1 3 4 5 NOTE Ensure the flex vent is free from damage or tears 6 Slide the gear clamp down and tighten it fully to secure the flexible vent to the adaptor inner collar approximately 3 4 from the end of the flex 7 Install three 3 screws 120 apart through the flexible vent andintotheadaptorcollarjustbelowthegearclamptoprovide additio...

Страница 25: ...INSTALLING GAS PIPING TO FIREPLACE LOCATION WARNING A qualified service person must con nect fireplace to gas supply Follow all local codes CAUTION For propane LP units never connect fireplace directly to the propane LP supply This heater requires an external regulator not supplied Install the external regulator between the fireplace and propane LP supply Installation Items Needed Before installin...

Страница 26: ...pply line as shown in Figure 28 Locate sediment trap drip leg where it is within reach for cleaning Install in piping system between fuel supply and fireplace Locate sediment trap drip leg where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into fireplace gas controls If sediment trap drip leg is not installed or is installed wron...

Страница 27: ...eplace or using compressed air 3 Check all joints from propane LP supply tank or gas meter to equipment shutoff valve see Figure 31 or Figure 32 Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak 4 Correct all leaks at once Figure 30 Equipment Shutoff Valve Open Closed Equipment Shutoff Valve Figure 31 Checking Gas Joints for Propane LP Gas Fireplace Figure 32 Checki...

Страница 28: ... Swing the bot tom of the opener down toward the door You will not need to pull down 4 Tilt open glass door 45 from the top of firebox and lift up to release door from retaining channel see Figure 35 Figure 34 Latch Opener Figure 35 Removing Replace Glass Door Glass Door Door Latches Replacing Glass Door 1 Position door frame in front of firebox opening tilting top of door about 45 toward you Inse...

Страница 29: ...bers to refresh the ember bed during annual maintenance Reinstall the included barrier J7457 WARNING Reinstall any barrier removed before operating the fireplace The barrier is designed to reduce the risk of burns from hot glass Do not operate the fireplace without the barrier installed Figure 38 Removing Rear Panel for See Thru Applications Figure 37 Reinstalling barrier NOTE All models must have...

Страница 30: ...g Replacing Glass Door Page 28 of this manual Installing Access Door Retaining Brackets 1 Screw access door retaining brackets into the inner side face using 2 screws on both the left and right side as shown in Figure 41 Installing Side Face Filler 1 Screw side face filler into firebox side baffle using 2 screws on both the left and right side as shown in Figure 42 Figure 42 Installing Side Face F...

Страница 31: ...ce use only non combustible materials You may extend up to the edge of the exterior door covering up the screws used for installation Installing Outdoor Barrier F2253 1 Using a flat head screwdriver pop out the top and bottom trim pieces an shown in Figure 46 2 Remove the outside screws on both top and bottom but leaving two middle screws top and bottom in place 3 Secure outdoor barrier using the ...

Страница 32: ...interrupteur mural qui contrôle le foyer Figure A ou du thermostat mural Figure B Choisissez la langue qui est principalement parlée dans la résidence du propriétaire En cas de doute collez l étiquette en anglais 2 Si une télécommande est utilisée pour contrôler le foyer nettoyez la soigneusement pour éliminer la poussière et les traces de graisse ou d huile Collez l étiquette sur le boîtier de la...

Страница 33: ...e off a paper burning smell Orange flamewillalsobepresent Openwindowtoventsmell This will only last a few hours 1 STOP Read the safety information in column 1 2 Turn off all electric power to fireplace 3 Turn safety shutoff switch to the OFF position 4 Remove access door 5 Turn equipment shutoff valve clockwise to the OFF position see Figure 47 Do not force 6 Wait five 5 minutes to clear out any g...

Страница 34: ... apagándola Limpiebienlaplacadelinterruptoroeltermostatode paredparaquitarelpolvoyaceite Peguelaetiqueta enlasuperficiedelaplacadelinterruptorquecontrola la chimenea Figura A o en el termostato de pared Figura B Seleccione el idioma que más se habla en la casa 2 Si se usa un control remoto para controlar la chimenea encuentre el transmisor y límpielo bien para quitar el polvo y aceite Pegue la eti...

Страница 35: ...it the entire flame may be blue and will gradually turn yellow orange during the first 15 minutes of operation If the flame remains blue or if the flame is orange with evidence of sooting black tip the air shutter opening may need to be adjusted If the air shutter opening is closed too far sooting may develop Sooting is indicated by black puffs developing at the tips of very long orange flames Soo...

Страница 36: ...m if pieces are hot Use only glass door replacement intended for this fireplace see Replacement Parts Page 47 for detail on ordering No substitutions may be made See Removing Replacing Glass Door Page 28 for instructions for replacing glass doors WARNING Donotoperatefireplacewithglassdoor unlatched removed cracked or broken PILOT AND BURNERS Remove material before cleaning burners and replace when...

Страница 37: ...grammed to the Remote Control transmitter To program the module make sure the system has power locate the learn button on left side as shown in Figure 50 Press and release the learn button There will be a beep sound from the module Then press any button on the remote transmitter Oncethemodule sinternalreceiveracceptsthetransmittercode there will be a series of confirming beeps The remote system is...

Страница 38: ... order above by pressing the MODE Zone or the MODE SET Button MANUAL OFF MODE Transmits flame OFF command LCD Displays MODE Zone OFF is displaye ROOM TEMP Zone Measured temperature is displayed SET TEMP Zone Blank LIGHT Zone LIGHT and light setting level is displayed FAN Zone Blank TIME PROG Zone Current day indicator and current time is displayed AUX Zone Blank AUX function is omitted on this con...

Страница 39: ...LOCK icon will appear in the MODE Zone If any touch zone or button is pressed when activated the LCD backlight will illuminate and the LOCK icon will flash for 5 seconds in the MODE Zone REMOTE CONTROL OPERATION Continued SENSOR SAFETY OVERRIDE Will only operate if the control is in MANUAL OFF mode Press and hold the FLAME Zone and the UP Button simultane ously activate the sensor safety override ...

Страница 40: ...ptor 110V MAX 15 AMPS 110V MAX 15 AMPS To Rocker Switch To J Box Pilot Main HI LO DC Motor Drive J7860 Light Module J7865 J7864 J7868 Black Brown Red Orange Orange Green To Ground BATTERY PACK Black Blk White SIZE AA SIZE AA SIZE AA SIZE AA Blk Brown Yellow Orange Red Blue Yellow White White 3 Prong Plug Red Black To Light Switch ...

Страница 41: ... ignition module 2 Main burner does not come on when manual switch or remote control is turned on 1 Confirm the S wire and the I wire are properly connected to the module in the proper S and I terminals Confirm that the spark to the pilot burner is properly grounded to the gas control valve and to the module Check the 110 volt power source or the 6 volt battery back up connections and condition of...

Страница 42: ...l valve Gas odor during combustion 1 Foreign matter between control valve and burner 2 Gas leak See Warning statement at top of Page 1 Take apart gas tubing and remove foreign matter 2 Locate and correct all leaks see Checking Gas Connections Page 27 Glass soots 1 Debris around burner air mixer 2 Improper vent configuration 1 Inspect opening at base of burner to see that it is NOT packed with any ...

Страница 43: ... 2 3 1 4 4 5 7 8 9 10 12 13 14 15 16 18 17 19 20 11 6 4 4 PARTS BURNER ASSEMBLY This list contains replaceable parts used in your fireplace When ordering parts follow the instructions listed under Replacement Parts on Page 47 of this manual ...

Страница 44: ...52 Flextube 1 12 J7853 Burner Gasket 2 13 J7854 Power Module 1 14 J7855 Battery Backup 1 15 J7856 Battery Backup Bracket 1 16 J7857 Valve Bracket 1 17 J7858 Valve NG 1 J7859 Valve LP 1 18 J7860 Light Module 1 19 J7861 Connector 3 8 Tube x 3 8 MPT 1 20 J7862 Cover Electronics LDV 1 PARTS AVAILABLE NOT SHOWN J7863 Glowing Embers rockwool 1 J7864 Wire Harness See Wiring Diagram Page 40 1 J7865 Wire H...

Страница 45: ...SuperiorFireplaces us com 126718 01N 45 1 2 3 6 7 7 9 4 12 11 14 13 10 15 8 5 16 17 18 19 21 20 PARTS MODELS DRL4543TEN AND DRL4543TEP ...

Страница 46: ...ing Bracket 2 11 J7883 Ceramic Door Assembly 1 12 J7884 Cover Assembly Mesh Linear DV 1 13 J7885 Corner Bracket 4 14 J7886 Side Walls 2 15 J7887 Pebble Pan 1 16 J7888 Rear Wall 1 17 J7889 Rail Barrier Linear 1 18 J7457 Barrier 43 1 19 J7890 Retainer safety Barrier 2 20 J6434 Board Concrete Top 1 21 J6435 Board Concrete Side 2 Not a field replaceable part PARTS MODELS DRL4543TEN AND DRL4543TEP WARN...

Страница 47: ...hen Gas Pressure Is Too Low pilot will not stay lit burners will have delayed ignition fireplace will not produce specified heat propane LP gas supply might be low propane LP units only You may feel your gas pressure is too low If so contact your local gas supplier CAT NO MODEL DESCRIPTION LINEAR DECORATIVE FACE KITS F4216 DS BLK 43 Decorative Surround for 43 Linear Fireplace Black F4217 DS AS 43 ...

Страница 48: ...___________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ __________________________________...

Страница 49: ... natural or propane gas only Burning conventional fuels such as wood coal or any other solid fuel will cause damage to the Product will produce excessive temperatures and could result in a fire hazard c damages caused by failing to provide proper maintenance and service in accordance with the instructions provided with the Product d damages repairs or inefficiency resulting from faulty installatio...

Страница 50: ... your local distributor for fireplace code information Printed in U S A 2014 Innovative Hearth Products P N 126718 01 Rev N 04 2020 1769 East Lawrence Street Russellville AL 35654 P126718 01 SuperiorFireplaces us com Record the following important information about your fireplace Fireplace model number Fireplace serial number Date fireplace was Installed Type of gas fireplace uses Dealer name ...

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