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The Li-ion battery
cannot be
charged.
Li-ion battery is in operation mode.
Green LED is lit or flashing.(Chapter
3.5.10)
Check the installation of the Li-ion
battery.
Li-ion battery is in alarm mode because
the charging voltage is too high.
Red LED is lit or flashing. (Chapter
3.5.10)
Verify that the charging voltage is
within the Li-ion battery specifications.
(Chapter 3.2) Discharge the Li-ion
battery or press the S1 push button for
1 second.
Li-ion battery is in alarm mode because
of high temperature.
Red LED is lit or flashing. (Chapter
3.5.10)
Disconnect the Li-ion battery from load/
charger and wait for it to cool down.
Li-ion battery is in alarm mode because
of too high charge current.
Red LED is lit or flashing (Chapter
3.5.10)
Discharge the Li-ion battery or press
the S1 push button
The capacity of
the Li-ion battery
has decreased.
The cells within the Li-ion battery are
not properly balanced or the Li-ion
battery is worn out.
Perform one full charge (100% SoC)
cycle to balance the cells.
Bluetooth errors
/ connection
problems
Connection rejected
Remove Bluetooth pairing from device
settings. Verify no other device is using
the Bluetooth connection.
Cannot put the Li-ion battery in storage
mode
Make sure the device is bonded by
double pressing the S1 push button
Update takes very long
Solved when using software >2.5.0
App can’t find the Li-ion battery
Make sure the Li-ion battery is not in
sleep / storage mode. Li-ion batteries
using older software (<2.5.0) are
susceptible for having connection
issues. Try resetting the Li-ion battery
by using the sleep button attached to
connector J2.
Touch display
errors
Touch display show CAN error
Ensure the dip switch is set correctly
(1 down, 2 up, 3 down). Make sure the
CAN bus is terminated by the orange
terminator.
Touch display doesn’t show all
batteries in bank but does not show an
error
Go to the settings menu and press
‘Start scan’.