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NOTICE: If you are unable to resolve an issue using the troubleshooting guide
above, please contact customer service at
E04: Incline failure
The incline motor is
damaged or the wire for
the incline motor is not
connected properly or has
become damaged
Re-connect or replace the
wire for the incline motor.
Replace the incline motor
with a new one.
E05: Current overload
protection (Self Protecting
System)
The incoming voltage is
too low or too high. The
control board is damaged.
Restart the treadmill.
Check the incoming
voltage to ensure it’s
correct. Check the control
board, replace if damaged.
A moving part of the
treadmill is stuck and
therefore the motor is
unable to rotate properly.
Inspect moving parts of the
treadmill to ensure that
they are operating
correctly. Check the motor,
listen for strange noise and
check for a burning smell.
Replace the motor if
necessary.
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