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11 Troubleshooting
11.1
Safety Instructions
Lethal voltages are present inside the MV Station when a fault occurs.
Only qualified personnel can perform the troubleshooting described in this
chapter. Qualified means that the operator has received professional training on
devices troubleshooting.
Do not perform any troubleshooting other than that specified in this manual.
Respect all safety instructions during troubleshooting.
The electrical components inside the MV Station must be replaced by the same
components from the same manufacturer and with the same model number.
The model number can be acquired from the marking of the MV Station or the
component itself. If otherwise, please contact Sungrow.
If the field work needs to replace the components with products from other
manufacturer or with different model number, a prior analysis and confirmation
by Sungrow are required.
Failure to follow this procedure may lead to physical injury or death and void all
warranty from Sungrow.
Disconnect all AC and DC Switches before troubleshooting.
For troubleshooting of transformer, please refer to corresponding manuals.
11.2
Fault Checking
If any power output anomaly is observed, you may check the following items before
contacting Sungrow.
Open-circuit voltage of the PV arrays
State of the emergency stop button
Power limitation state
Should any questions or doubts arise that are not covered by this manual, please contact
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