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TROUBLE SHOOTING
Problem
Solution
• No Heat
• No Power
1. Verify tight connection between pad and controller.
2. Verify AC outlet is functional.
3. Verify no physical damage to the cord, controller or pad.
If failure continues, discontinue use. See warranty
information to contact Sunbeam Consumer Service.
• Pad has No Heat &
Controller ‘Auto-Off’
Indicator is Flashing
Auto-Off feature is set to turn the unit off after 2 hours of
continuous use.
• To re-start unit press the Control Button until desired
heat setting is reached.
• Pad has a Hot Spot
• Ensure the pad is not folded, bunched, or crushed in any
area.
• ‘High’ Heat Setting
Indicator is Flashing
The ‘High’ Heat Setting Indicator light will start flashing
when connection is broken between pad & controller while
using the product.
1. To reset, simply connect pad & controller together
and press Control Button until desired heat setting is
reached.
2. If flashing light persists, an error has occurred.
Discontinue use of the product and see warranty
information to contact Sunbeam Customer Service.
• Gel Pack is Leaking or
Punctured
• Discontinue use and dispose of gel pack.
FCC CERTIFIED
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device must
accept any interference received, including interference that may cause undesired operation.
Note:
This product has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This product generates,
uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular installation. If this product
does cause harmful interference to radio or television reception, which can be determined by
turning the product off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the product and receiver.
• Connect the product into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
FlexTemp Joint Wrap 901-825_19ESM1 (US).indd 11-12
3/25/19 9:48 AM
