8
Sun Fire X2250 Server Installation Guide • May 2008
Setup Troubleshooting and Support
This section contains information to help you troubleshoot minor server problems.
It includes the following topics:
■
“Troubleshooting the Sun Fire X2250 Server Setup” on page 8
.
■
“Contacting Support” on page 10
Troubleshooting the Sun Fire X2250 Server Setup
If you experience problems while setting up your server, refer to the troubleshooting
information in
TABLE 1-3
.
TABLE 1-3
Troubleshooting Procedures
Problem
Possible Solution
Server powers on, but
the monitor does not.
• Is the Power button for the monitor turned on?
• Is the monitor power cord connected to a wall outlet?
• Does the wall outlet have power? Test by plugging in another
device.
CD or DVD does not
eject from the media
tray when you press
the Eject button.
• Move the mouse or press any key on the keyboard. The drive
might be in low power mode.
• Use the utility software installed on your server to eject the CD.
• Ensure that the media in the device is not in use and is not
mounted by the operating system.
No video is displayed
on the monitor
screen.
• Is the monitor cable attached to the video connector?
• Does the monitor work when connected to another system?
• If you have another monitor, does it work when connected to the
original system?
• If, after POST and BIOS complete, you no longer see video output
on your monitor and only see a flashing cursor, check the
configuration of the operating system to determine whether it is
configured to redirect its output exclusively over the serial line.
