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10-1

C H A P T E R

10

Troubleshooting

This chapter provides introductory information on the diagnostics tools available for
the Sun Fire V120 and Netra 120 servers. It also lists some problems that you might
encounter when setting up or using a Sun Fire V120 or Netra 120 server and tells
you how to solve them. Finally, the chapter explains how to interpret the LEDs on
the servers’ front and back panels.

The chapter contains the following sections:

■

Section 10.1, “Introduction to the POST, obdiag, and SunVTS Diagnostic Tools” on
page 10-2

■

Section 10.2, “Additional Diagnostic Tests for Specific Devices” on page 10-8

■

Section 10.3, “Solutions to Problems You Might Encounter” on page 10-10

■

Section 10.4, “Interpreting the Front and Back Panel LEDs” on page 10-12

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Содержание Netra 120

Страница 1: ...s Inc 901 San Antonio Road Palo Alto CA 94303 U S A 650 960 1300 Send comments about this document to docfeedback sun com Sun Fire V120 and Netra 120 Server User s Guide Part No 816 2090 10 December 2...

Страница 2: ...osystems Inc 901 San Antonio Road Palo Alto CA 94303 4900 Etats Unis Tous droits r serv s Ce produit ou document est distribu avec des licences qui en restreignent l utilisation la copie la distributi...

Страница 3: ...he Fans Inside the Sun Fire V120 and Netra 120 Servers 1 8 1 7 Tools You Need for Installation 1 8 1 8 Environmental Specifications 1 9 1 8 1 Tolerance of Environmental Conditions 1 9 1 8 2 Acoustic N...

Страница 4: ...DVD or CD ROM Drive 4 7 4 4 1 Installing a DVD or CD ROM Drive 4 7 4 4 2 Removing a DVD or CD ROM Drive 4 9 4 5 Installing and Removing Memory 4 9 4 6 Installing and Removing a PCI Card 4 11 4 6 1 In...

Страница 5: ...Powering On the Sun Fire V120 or Netra 120 Server 7 1 7 1 Preparing to Configure the Server 7 2 7 1 1 Using a Terminal Server 7 2 7 1 2 Configuring From a Terminal or Workstation 7 2 7 2 Powering On...

Страница 6: ...sion Levels Available for LOM Users 8 13 8 4 2 Creating a LOM User Account 8 14 8 4 3 Specifying the Password for a LOM User Account 8 14 8 4 4 Viewing Details of a LOM User Account 8 15 8 4 5 Changin...

Страница 7: ...nfiguration lom w 9 5 9 1 8 Viewing the Configuration of the LOM Device lom c 9 6 9 1 9 Viewing All Component Status Data With the LOM Device s Configuration Data lom a 9 6 9 1 10 Viewing the Event Lo...

Страница 8: ...ommand To Confirm That the DVD or CD ROM Drive is Connected 10 9 10 2 3 Using the watch net and watch net all Commands To Check the Network Connections 10 9 10 3 Solutions to Problems You Might Encoun...

Страница 9: ...Solaris Running A 2 A 2 Removing a SCSI Hard Disk Drive With Solaris Running A 4 12 Reinstalling the Solaris Operating Environment B 1 B 1 Reinstalling Solaris B 2 B 2 Reinstalling the Lights Out Mana...

Страница 10: ...x Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 11: ...hod 3 5 FIGURE 3 4 Opening the DC Connector Cage Clamp Screwdriver Method 3 6 FIGURE 3 5 Assembling the DC Input Power Cable 3 6 FIGURE 3 6 Inserting the Bottom Portion of the Strain Relief Housing 3...

Страница 12: ...ding the Server Into a Standard 19 Inch Rack 5 8 FIGURE 5 8 Adjusting the Slide Mounts and Screwing the Server Into the Rack 5 9 FIGURE 5 9 Fitting the Cable Management Bracket to a Sun StorEdge or a...

Страница 13: ...Ethernet Link Fault and Power LEDs 10 13 FIGURE 11 1 Replacing the System Configuration Card 11 3 FIGURE 11 2 Removing the System Configuration Card Reader 11 6 FIGURE 11 3 Replacing the Paddleboard...

Страница 14: ...xiv Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 15: ...connections Performed by the Sun DB 25 25 pin Adapter 6 7 TABLE 6 3 Pin Inter connections Required to be Performed by a DB 9 9 pin Adapter 6 8 TABLE 6 4 Default Settings for Connecting to the Serial...

Страница 16: ...xvi Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 17: ...the main features of the servers front and back panels Chapter 2 provides information about the power and cooling requirements for the Sun FireTM V120 and NetraTM 120 servers Chapter 3 describes how...

Страница 18: ...them It also describes the server s LEDs Chapter 11 lists the field replaceable units FRUs that you can order for your server and tells you how to install them Part IV Appendixes Appendix A tells you...

Страница 19: ...ntrasted with on screen computer output su Password AaBbCc123 Book titles new words or terms words to be emphasized Command line variable replace with a real name or value Read Chapter 6 in the User s...

Страница 20: ...our Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can email your comments to Sun at docfeedback sun com Please include the part number 816 20...

Страница 21: ...equipment Dangerous voltages may be present Conductive foreign objects can produce a short circuit that could cause fire electric shock or damage to your equipment Symbols The following symbols may a...

Страница 22: ...xxii Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 23: ...PART I Installation and Configuration...

Страница 24: ......

Страница 25: ...y the chapter offers some guidance to help you decide whether to mount the system in a rack or a cabinet The chapter contains the following sections Section 1 1 Overview of the Sun Fire V120 and Netra...

Страница 26: ...maximize the density of high performance Solaris servers The Sun Fire V120 and Netra 120 servers are identical except that the Sun Fire V120 is powered by an AC supply and the Netra 120 by 48VDC 60VD...

Страница 27: ...ABLE 1 1 Contents of the Ship Kit Item Quantity Part Number 19 inch rackmounting brackets 4 340 5819 02 Cable management bracket 1 340 6151 01 Sun slide rail 2 540 4362 01 RJ 45 to RJ 45 patch cable f...

Страница 28: ...1 4 Sun Fire V120 and Netra 120 Server User s Guide December 2001 FIGURE 1 2 Contents of the Ship Kit...

Страница 29: ...A 18 GB hard disk X5239A 36 GB hard disk X5244A 256 MB DIMM X7091A 512 MB DIMM X7092A Power splitter cable X7098A 5 pack serial port adapter X6973A Gigabit Ethernet PCI Adapter 2 0 X1141A FastEthernet...

Страница 30: ...s Guide December 2001 1 4 Front Panel The illustration below shows the location of the Power and Fault LEDs and the DVD ROM drive bay FIGURE 1 3 The Front Panel of the Sun Fire V120 and Netra 120 Ser...

Страница 31: ...ets they are identical to the components on the back panel of the Sun Fire V120 FIGURE 1 5 The Back Panel of the Netra 120 Server Power On Standby switch Optional PCI card USB ports SCSI port Link 0 L...

Страница 32: ...page 4 6 1 7 Tools You Need for Installation An 8 mm wrench for assembling the rackmounting A small flat head screwdriver for levering the grilles when installing hard disks An ESD pad and an antista...

Страница 33: ...ing Altitude Operating 300m to 3000m Storage 300m to 12000m Earthquake The system conforms to the NEBS requirements for earthquake zone 4 1 8 2 Acoustic Noise Generated by the Server The server genera...

Страница 34: ...increase security by locking the server in a cabinet Thermal issues Cabinets often require additional fans because the servers you install in them are generating heat in an enclosed space Two post ra...

Страница 35: ...2 1 Operating Power Limits and Ranges on page 2 2 Section 2 2 Power Consumption on page 2 3 Section 2 3 Estimating Heat Dissipation on page 2 4 Note The power supply on the Sun Fire V120 server conti...

Страница 36: ...n Fire V120 Server AC power Netra 120 Server DC power Maximum operating current 2A 90 VAC 4A 40 VDC Maximum in rush current cold start 20A peak upon a restart performed 60 seconds or more after the re...

Страница 37: ...wer consumption For a list of the optional hardware components available for these servers see Section 1 3 Optional Hardware and Software on page 1 5 TABLE 2 2 Power Consumption for the Available Conf...

Страница 38: ...3 415 198 07 BTU hr You can install up to 32 Sun Fire V120 or Netra 120 servers into a Sun StorEdge 72 inch rack To estimate the heat your cooling system must dissipate add together the nominal power...

Страница 39: ...re V120 server skip this chapter and go to Chapter 4 This chapter provides information on grounding a Netra 120 server and on assembling the DC power connectors It contains the following sections Sect...

Страница 40: ...hat are stacked on top of each other in a rack you need to use a right angled two hole lug Use a UL CSA approved component such as the one supplied by Thomas Betts part number 54204 UB To secure the l...

Страница 41: ...V DC supply conductor return RTN grounded at source One DC supply conductor minus Finally you need one power supply unit PSU ground conductor 3 2 2 Assembling the DC Input Power Cable 1 Determine how...

Страница 42: ...inches 8 mm of insulation from each of the wires coming from the DC power source see FIGURE 3 2 Do not strip more than 0 31 inches 8 mm from each wire Doing so will leave uninsulated wire exposed from...

Страница 43: ...e clamp operating lever see FIGURE 3 3 This opens the cage clamp for this section of the DC connector You can also open the DC connector cage clamp by inserting a small slotted screwdriver into the re...

Страница 44: ...DC connector FIGURE 3 5 Assembling the DC Input Power Cable 8 Repeat Step 6 and Step 7 for the other two wires to complete the assembly of the DC input power cable 9 Repeat Step 4 through Step 8 to cr...

Страница 45: ...lace see FIGURE 3 6 Make sure that the strain relief housing snaps into place on the DC connector otherwise you will not be able to complete the assembly correctly FIGURE 3 6 Inserting the Bottom Port...

Страница 46: ...3 8 Securing the Wires to the Strain Relief Housing 4 Loop the tie wrap over the wires and back out of the strain relief housing and tighten the tie wrap to secure the wires to the strain relief housi...

Страница 47: ...server are now completely assembled For information about connecting the power cords and other cables see Chapter 6 Do not power on the server see Chapter 7 until you have installed any optional hardw...

Страница 48: ...3 10 Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 49: ...rver how to install a DVD or CD ROM drive and how to install DIMMs and a PCI card For the part numbers of the hardware components available from your local Sun sales representative see Section 1 3 Opt...

Страница 50: ...Do one of the following If you are installing a Hard Disk Drive slide it into its tray at the front of the server see FIGURE 4 1 Push it in firmly until the metal lever starts to close this indicates...

Страница 51: ...the grilles and front bezel 5 If you have just installed a Hard Disk Drive and you have Solaris running you must now perform the steps in Section A 1 Installing a SCSI Hard Disk Drive With Solaris Ru...

Страница 52: ...ace the server on top of a grounded electrostatic discharge ESD pad Attach the disposable antistatic wrist strap supplied with the server to its metal base before touching any of the internal componen...

Страница 53: ...r off the server b Disconnect the power cord s c Disconnect all other cables 2 If you have installed the server into a rack or cabinet remove it from the rack or cabinet 3 Place the server on a ground...

Страница 54: ...nts of the Sun Fire V120 and Netra 120 servers and the location of each component are shown below in FIGURE 4 4 1 PCI card optional 2 System configuration card reader 3 Top cover 4 Hard Disk Drive 5 O...

Страница 55: ...irst If you have a full length PCI card already installed you need to remove it before installing the DVD or CD ROM drive 1 Remove the top cover by following the procedure described in Section 4 2 Ope...

Страница 56: ...eboard see FIGURE 4 5 at the back of the drive s enclosure in the chassis You may need to hold the paddleboard by the black IDE connector to guide the DVD or CD ROM drive home 6 Re install the full le...

Страница 57: ...ve out of the chassis 5 Replace the server cover and tighten the captive screw see FIGURE 4 9 in Section 4 7 Replacing the Server s Top Cover on page 4 14 6 Replace the front bezel 4 5 Installing and...

Страница 58: ...URE 4 9 in Section 4 7 Replacing the Server s Top Cover on page 4 14 FIGURE 4 6 Installing Memory into a Socket on the System Board Note There are four DIMM slots The one nearest to the CPU fan is slo...

Страница 59: ...g the procedure described in Opening the Server on page 4 4 Make sure you wear an antistatic wrist strap and disconnect all power cables 2 Remove the filler panel protecting the PCI connector 3 Loosen...

Страница 60: ...4 12 Sun Fire V120 and Netra 120 Server User s Guide December 2001 FIGURE 4 7 The Rotating Retention Bracket and the Position of a PCI Card PCI connector Metal tab...

Страница 61: ...ck end of the card into the groove in the plastic bracket shown in FIGURE 4 8 this provides extra support FIGURE 4 8 Using the PCI Card Retainer Slide Support Rail and Plastic Bracket 7 Reposition and...

Страница 62: ...ee FIGURE 4 8 4 Remove the PCI card from the PCI connector 5 Replace the filler panel that protects the pins in the PCI connector 6 Replace the filler panel for the PCI slot in the back panel of the c...

Страница 63: ...onents 4 15 FIGURE 4 9 Replacing the Top Cover What s Next When you have installed the optional hardware components you need go to Chapter 5 for information about installing the Sun Fire V120 and Netr...

Страница 64: ...4 16 Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 65: ...chapter tells you how to install a Sun Fire V120 or Netra 120 server into a rack The chapter contains the following sections Section 5 1 Installing Into a 19 Inch Four Post Rack on page 5 2 Section 5...

Страница 66: ...isted in TABLE 5 1 The part number of the rackmounting kit is X6919A see Section 1 3 Optional Hardware and Software on page 1 5 A bracket is provided to aid cable management at the back of the server...

Страница 67: ...ition for the rack you are installing into For the Sun 72 inch tall 19 inch wide rack the double angled ear A must be to the rear see FIGURE 5 2 For a standard 19 inch wide rack the double angled ear...

Страница 68: ...oximately the distance between the front and back posts of the rack 5 Move the brackets so that the studs are in suitable slots and tighten the nuts 6 Fasten the mounting slides to the rack using the...

Страница 69: ...Chapter 5 Installing the Server Into a Rack 5 5 FIGURE 5 4 Fastening the Slide Mounts to a Sun StorEdge 72 inch Tall Rack Rear View Side Panels Removed for Clarity...

Страница 70: ...5 6 Sun Fire V120 and Netra 120 Server User s Guide December 2001 FIGURE 5 5 Fastening the Slide Mounts to a Sun StorEdge 72 inch Expansion Rack Front View Side Panels Removed for Clarity...

Страница 71: ...Chapter 5 Installing the Server Into a Rack 5 7 FIGURE 5 6 Fastening the Slide Mounts to a Standard 19 inch Rack 7 Slide the server into the rack see FIGURE 5 7...

Страница 72: ...5 8 Sun Fire V120 and Netra 120 Server User s Guide December 2001 FIGURE 5 7 Sliding the Server Into a Standard 19 Inch Rack...

Страница 73: ...sary readjust the slide mounts so that the server aligns correctly This job is easier with the thumbscrews done up finger tight FIGURE 5 8 Adjusting the Slide Mounts and Screwing the Server Into the R...

Страница 74: ...Management Bracket Hook the bracket over the slide mounts at the rear of the server see FIGURE 5 9 You can use the loops in the bracket to secure the cables with cable ties FIGURE 5 9 Fitting the Cabl...

Страница 75: ...your local Sun sales representative 1U part number 330 2610 01 2U part number 330 2611 01 3U part number 330 2613 01 4U part number 330 2614 01 5U part number 330 2615 01 Position your racks so that...

Страница 76: ...rts you require are listed in TABLE 5 2 5 2 2 Attaching the Fixed Mounting Brackets 1 Remove the thumbscrew rackmounting brackets from either side of the server see FIGURE 5 10 FIGURE 5 10 Removing th...

Страница 77: ...he Phillips head countersunk screws provided See FIGURE 5 11 but do not fit the rear brackets yet Note Only fit the rear brackets when you have completed steps 1 through 4 FIGURE 5 11 Fitting the Fixe...

Страница 78: ...er User s Guide December 2001 FIGURE 5 12 The Server Installed in a Two Post Rack What s Next When you have installed the server into the rack go to Chapter 6 for information about connecting the cabl...

Страница 79: ...d Make sure you have installed the server into a rack or cabinet see Chapter 5 before following the instructions in this chapter This chapter contains the following sections Section 6 1 Connecting the...

Страница 80: ...es to the Server FIGURE 6 1 Connecting the Cables to the Sun Fire V120 Server FIGURE 6 2 Connecting the Cables to the Netra 120 Server AC power cable Ethernet links Serial links DB 25 adapter DB 25 ad...

Страница 81: ...lug the adapter into the DB 25 serial connector on the terminal or Sun workstation you intend to use For more information see Section 6 3 Setting Up Serial Connections on page 6 4 4 If you need to con...

Страница 82: ...agement of the server you will need to use at least one of the serial ports on the server s back panel You can connect either or both serial ports to any of the following devices Dumb terminal For thi...

Страница 83: ...nnect a roll over cable to a patch panel and use a straight through patch cable to connect the patch panel to the Sun Fire V120 or Netra 120 server see FIGURE 6 3 Note You do not have to use a Cisco t...

Страница 84: ...he left and pin 8 is on the right FIGURE 6 4 Pins 1 to 8 on the Serial Port TABLE 6 1 Serial Port Connection to a Terminal Server Pin number on Sun Fire V120 and Netra 120 Signal Signal to connect to...

Страница 85: ...DB 25 adapter enables you to connect to any Sun system The pin inter connections it performs are listed in TABLE 6 2 Note When the Sun Fire V120 and Netra 120 servers are viewed from the rear pin 1 of...

Страница 86: ...Note When the Sun Fire V120 and Netra 120 servers are viewed from the rear pin 1 of the RJ 45 serial port is on the left and pin 8 is on the right FIGURE 6 6 Pins 1 to 8 on the Serial Ports TABLE 6 3...

Страница 87: ...nterruption by the Lights Out Management device see Chapter 8 Note If you ever change the OpenBoot PROM s serial configuration and then restart the server the LOM device s serial configuration will re...

Страница 88: ...t The serial port is a male 9 pin D type connector 1 Connect the RJ 45 to RJ 45 patch cable supplied with the server to the Serial A LOM port on the back panel of the server 2 Connect the other end of...

Страница 89: ...nect the serial port on your laptop to a handheld device you must close the Hot Sync Manager before following the instructions in this section Otherwise you will not be able to use the serial port to...

Страница 90: ...0 Data bits 8 Parity None Stop bits 1 Flow control specify either Xon Xoff or None Note Do not select Hardware for the Flow control option Click OK 6 Your HyperTerminal session is now active From the...

Страница 91: ...s you how to connect to and power on the Sun Fire V120 or Netra 120 server The chapter contains the following sections Section 7 1 Preparing to Configure the Server on page 7 2 Section 7 2 Powering On...

Страница 92: ...xample for a Sun Fire V120 server connected to port 10000 on a terminal server whose IP address is 192 20 30 10 you would type 7 1 2 Configuring From a Terminal or Workstation To access the server fro...

Страница 93: ...rmation see Section 7 3 Using the Power On Standby Switch on page 7 7 7 2 1 Powering On for the First Time With the Server s Details Registered at a Name Server Note Follow the instructions in this se...

Страница 94: ...ts you for when you start it for the first time 1 Connect the server to the power supply but do not power it on 2 Set up a serial connection to the Serial A LOM port and also a connection to at least...

Страница 95: ...ame Server 15 If you chose to use a particular Name Server specify the Host Name and IP address of the Name Server and then confirm the information you have provided 16 Now go to the Name Server and c...

Страница 96: ...ou need to clear the configuration of the server so that you can start the power on process again as if from a previously unused server follow the instructions below 1 Boot the server into Solaris by...

Страница 97: ...s means that the main method of connecting or disconnecting power is by inserting or removing the power supply cord s The server contains no integral circuit breakers To isolate it you must break all...

Страница 98: ...and Netra 120 Server User s Guide December 2001 What s Next When you have powered on the server and booted and logged in your server is ready to use For information about managing the server see Chapt...

Страница 99: ...PART II Remote and Local Management...

Страница 100: ......

Страница 101: ...the Server From the LOM Shell on page 8 8 Section 8 4 Setting Up LOM Privileges for Named Users on page 8 13 Section 8 5 Setting the LOM Device s Configurable Variables on page 8 17 Section 8 6 Separa...

Страница 102: ...ed in a lights out environment However you can also use them to perform quick onsite management tasks at a locally connected terminal You can use the LOM facilities remotely or from a local connection...

Страница 103: ...how to do this The other is by executing LOM specific Solaris commands from the console prompt For information about the LOM commands available with the Solaris operating environment see Chapter 9 Whe...

Страница 104: ...LOM mode it will display the console prompt To display the lom prompt type the following LOM escape sequence When you type the LOM escape sequence the LOM device takes control of the Serial A LOM port...

Страница 105: ...ng up user permissions see Section 8 4 Setting Up LOM Privileges for Named Users on page 8 13 8 2 4 Resetting the Server To reset the server type To perform a limited reset affecting the processor onl...

Страница 106: ...Named Users on page 8 13 8 2 6 Controlling the Server s Booting Behavior The LOM shell includes a bootmode command bootmode u normal forth reset_nvram diag skip_diag This command enables you to dicta...

Страница 107: ...t cycle at the ok prompt The command is equivalent to the L1 F key combination for Sun keyboards To cause the parameter to take effect you must execute the bootmode forth command at the lom prompt and...

Страница 108: ...To find out how much time has elapsed since the last boot type or 8 3 2 Checking the Current Status of All Components To see the current status of all the components monitored by the LOM device type F...

Страница 109: ...components see Chapter 11 FIGURE 8 2 Sample Output From the environment Command lom environment Fault OFF Alarm 1 OFF Alarm 2 OFF Alarm 3 OFF Fans 1 OK speed 99 2 OK speed 95 3 OK speed 100 4 OK speed...

Страница 110: ...moved or if the server has been booted since all power was last removed then the time stamp indicates the number of days hours and minutes since the last reboot FIGURE 8 3 Sample LOM Device Event Log...

Страница 111: ...e LOM Sends to syslogd on page 8 20 Each entry in the log includes the time of the event the server s host name a unique identifier for the event and a user friendly text message describing the event...

Страница 112: ...nt to see By default the loghistory command does not pause the display To see the last five events type 8 3 4 Checking That a Component Has Been Fixed If a monitored component has failed the LOM devic...

Страница 113: ...ify will be available 8 4 1 Permission Levels Available for LOM Users The four levels of authorization are Console permission c level With this level of permission a named user can exit from the lom p...

Страница 114: ...ve User Administration a level authorization to add a user see Section 8 4 1 Permission Levels Available for LOM Users on page 8 13 If you have not added any users you have a level and all other level...

Страница 115: ...Own User Password 1 To change the password for the account you are currently logged into type 2 When prompted specify the current password 3 When prompted specify the new password you want to use 4 S...

Страница 116: ...kes only the parameter or parameters you specify available The parameters are c This stands for console permission It enables the named user to exit from the lom prompt to the Solaris prompt as long a...

Страница 117: ...em as arguments It also takes the argument event_reporting which enables you to stop the LOM device from sending event reports to the Serial A LOM port Note To execute the commands described in this s...

Страница 118: ...e n is the number of the alarm you want to turn off 1 2 or 3 8 5 5 Stopping the LOM Sending Event Reports to the Serial A LOM port Set the event_reporting variable on by typing Note This is the equiva...

Страница 119: ...on Serial A LOM even if for any reason you lose access to Solaris on your console port Serial B Capturing all LOM events passively on a terminal connected to the dedicated LOM port Serial A LOM Note...

Страница 120: ...nections to both the Serial A LOM port and the Serial B port 2 At the Solaris prompt type The Serial A LOM port ttya is now shared between the LOM device and the console 8 7 Viewing the Event Reports...

Страница 121: ...you that some problem is now OK For example if you re insert the System Configuration Card the LOM device will generate an event to say that the System Configuration Card has been restored 4 User User...

Страница 122: ...mmand is for use by named users you have set up with password access to the LOM device It returns them to the LOM user login prompt poweron Powers the server on poweroff Powers the server down to stan...

Страница 123: ...inside the server include the number of the fan to which they relate Fans 1 and 2 expel hot air from the server Fan 3 cools the CPU Fan 4 is the power supply fan if this fan fails you must replace the...

Страница 124: ...8 24 Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 125: ...information about how to configure the LOM device driver see Appendix C Note The Sun Fire V120 and Netra 120 servers are supplied with the Solaris operating environment installed and with the supplem...

Страница 126: ...his see Chapter 8 The other is by executing LOM specific Solaris commands from the Solaris prompt These commands are described in this chapter The Solaris commands described in this section are all av...

Страница 127: ...ny of these is faulty contact your local Sun sales representative It means that you have either a faulty system board or a faulty PSU For information about ordering and installing replacements of thes...

Страница 128: ...and also the system s warning and shutdown threshold temperatures type lom v Supply voltages 1 5V status ok 2 3V3 status ok 3 12V status ok 4 12V status ok 5 VDD status ok 6 3VSB status ok 7 BATTERY s...

Страница 129: ...iguring Automatic Server Restart ASR on page 9 8 To find out how the LOM s watchdog is currently configured type The LOM s watchdog is enabled by default when Solaris boots This means that by default...

Страница 130: ...tings of all the configurable variables for the LOM device type 9 1 9 Viewing All Component Status Data With the LOM Device s Configuration Data lom a To view all the status data stored by the LOM dev...

Страница 131: ...e reports of level 3 level 2 and level 1 events If you do not specify a level you will see reports of level 3 level 2 and level 1 events FIGURE 9 1 shows a sample event log display Note that the first...

Страница 132: ...ou have configured it to do so 9 2 1 Configuring the LOM Watchdog to Restart the System After a Lockup Add the R option to the priocntl command in the script file called etc rc2 d S25lom This is the s...

Страница 133: ...indicates the watchdog s timeout period in milliseconds you can specify a different number The number 10 000 indicates its pat interval in milliseconds again you can specify a different number Note Do...

Страница 134: ...ss trigger an automatic server restart ASR after a lockup add the R on option to the command in your etc rc2 d S25lom script file This is the script that runs the watchdog For full instructions about...

Страница 135: ...LOM interface backward compatible and how to upgrade the firmware on the LOM device 9 3 1 Turning Alarms On and Off lom A There are three alarms associated with the LOM device They are associated wit...

Страница 136: ...nd s delay before the character appears on the screen This is because the system waits to see if you type the dot character next And if you do the lom prompt appears If you do not the character appear...

Страница 137: ...rface Backward Compatible lom B If you have scripts written to the LOM interface on the Netra t1 Model 100 105 server or the Netra t 1400 1405 server and you want to use these scripts on a Sun Fire V1...

Страница 138: ...9 14 Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 139: ...PART III Troubleshooting and Maintenance...

Страница 140: ......

Страница 141: ...r and tells you how to solve them Finally the chapter explains how to interpret the LEDs on the servers front and back panels The chapter contains the following sections Section 10 1 Introduction to t...

Страница 142: ...ols 10 1 1 Using POST Diagnostics To view Power On Self Test POST diagnostic and error messages you need to have a serial connection set up to the server For more information see Setting Up Serial Con...

Страница 143: ...g OpenBoot Diagnostics obdiag To run OpenBoot Diagnostics do the following 1 Type 2 Type This command displays the OpenBoot Diagnostics menu Power On Self Test Failed Cause DIMM U0702 or System Board...

Страница 144: ...rnet c passed Hit any key to return to the main menu obdiag exit ok setenv auto boot true ok auto boot true ok boot TABLE 10 1 Open Boot Diagnostics Tests Test number Name Description 1 SUNW lomh 14 2...

Страница 145: ...software lets you view and control a testing session on a remotely connected server Below is a list of some of the tests that are available 12 serial 0 3f8 tests the serial A Lom port ttya 13 usb 5 3...

Страница 146: ...refer to the SunVTS documentation that corresponds to the Solaris release that you are running 10 1 3 3 Viewing SunVTS Documentation The SunVTS documents are included on the Software Supplement CD tha...

Страница 147: ...root 3 Type where local_hostname is the name of the workstation you are using Note The directory opt SUNWvts bin is the default directory for SunVTS software If you have the software installed in a d...

Страница 148: ...e scsi all command transmits an inquiry to all SCSI devices connected to both the system s internal and its external SCSI interfaces FIGURE 10 3 shows sample output from a Sun Fire V120 with no extern...

Страница 149: ...h net diagnostics test monitors Ethernet packets on the primary network interface The watch net all diagnostics test monitors Ethernet packets on the primary network interface and on any additional ne...

Страница 150: ...port pinouts are listed in Chapter 6 Check that they are correct for the device that is the terminal or terminal server that you are connecting to the server FIGURE 10 5 watch net Diagnostic Output Me...

Страница 151: ...t a valid System Configuration Card inserted The System Configuration Card contains the serial number MAC address and NVRAM settings for the server Problem Card Not Recognised During Installation or B...

Страница 152: ...ion Card containing the server s serial number MAC address and NVRAM settings has been removed One of the DC power inlets has failed The LOM watchdog has timed out indicating that the server has locke...

Страница 153: ...8 A Power LED This replicates the Power LED on the front panel A Fault LED This replicates the Fault LED on the front panel A Link LED for each Ethernet port The light comes on to indicate that a conn...

Страница 154: ...10 14 Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 155: ...describes how to install the main FRUs for example the system board power supply and fans The chapter contains the following sections Section 11 1 Replacing a Server on page 11 2 Section 11 2 Field R...

Страница 156: ...the old and the new servers 3 Remove the system configuration card from the old server and insert it into the new one 4 Replace the front bezel on the new server You can secure the new system configur...

Страница 157: ...ution Do not handle the System Configuration Card unless you need to transfer it to another system If you need to handle it for this reason avoid contact with the gold terminals on the underside of th...

Страница 158: ...0 servers FRUs are hardware components that are normally installed by Sun engineers and not by users For instructions about how to install DIMMs see Chapter 4 TABLE 11 1 FRUs Available for the Sun Fir...

Страница 159: ...sure all external cables are disconnected and pay particular attention to the information about how to prevent electrostatic discharge from your body from damaging the components of the server 2 With...

Страница 160: ...11 6 Sun Fire V120 and Netra 120 Server User s Guide December 2001 FIGURE 11 2 Removing the System Configuration Card Reader Card reader s cable connector...

Страница 161: ...n ESD pad and with a properly grounded antistatic wrist strap on your wrist do the following a Remove the old DVD or CD ROM drive from the chassis see Section 4 4 2 Removing a DVD or CD ROM Drive on p...

Страница 162: ...plastic bracket that secures the paddleboard and screw it into the chassis base see FIGURE 11 3 12 Replace the full length PCI card if you removed it earlier see Section 4 6 1 Installing a PCI Card o...

Страница 163: ...k and NVRAM battery is low order a new NVRAM chip part number F100 6889 from your local Sun sales representative Take note of the caution below Caution There is a danger of explosion if the NVRAM chip...

Страница 164: ...to prevent electrostatic discharge from your body from damaging the components of the server FIGURE 11 4 The Location of the NVRAM Chip 3 Carefully take the NVRAM chip carrier lengthwise between your...

Страница 165: ...type the following at the ok prompt using the values you noted in Step 1 FIGURE 11 5 Replacing the NVRAM Chip 6 Replace the system cover and tighten the captive screw see FIGURE 4 9 in Section 4 7 Rep...

Страница 166: ...are disconnected and pay particular attention to the information about how to prevent electro static discharge from your body from damaging the components of the server 2 With the server open and sea...

Страница 167: ...URE 11 6 10 Unscrew the system board protection support block between the PSU and Hard Disk Drive bay 1 and slide it back as far as the PSU see FIGURE 11 7 11 Unscrew and remove the PCI card slide ret...

Страница 168: ...11 14 Sun Fire V120 and Netra 120 Server User s Guide December 2001 FIGURE 11 7 The System Board SCSI pillars System board protection support block Alignment stand off...

Страница 169: ...f server you are installing it into see Appendix D 2 Insert the new system board at an angle and locate it so that the SCSI Ethernet and serial connectors are firmly positioned in their slots at the r...

Страница 170: ...Assembly 11 Replace the PCI card if you removed it see Section 4 6 1 Installing a PCI Card on page 4 11 12 Slide the system board protection support block forward until it engages with the the system...

Страница 171: ...ar attention to the information about how to prevent electro static discharge from your body from damaging the components of the server 2 With the server open and seated on top of an ESD pad and with...

Страница 172: ...11 18 Sun Fire V120 and Netra 120 Server User s Guide December 2001 FIGURE 11 9 Replacing the Power Supply Unit Step 2 Step 3 Step 5...

Страница 173: ...n Section 4 2 Opening the Server on page 4 4 Make sure you disconnect all external cables and pay particular attention to the information about how to prevent electro static discharge from your body f...

Страница 174: ...11 20 Sun Fire V120 and Netra 120 Server User s Guide December 2001 FIGURE 11 10 Replacing the Rear Fan Subassembly Fans 1 and 2...

Страница 175: ...ed ESD pad and wear a properly grounded antistatic wrist strap 1 Open the server by following the instructions in Section 4 2 Opening the Server on page 4 4 Make sure all external cables are disconnec...

Страница 176: ...and thumb and lift it out of its cradle 4 Take the new fan and position it into the fan s cradle 5 Connect the new fan s power cable to its connector on the system board 6 Replace the server s cover...

Страница 177: ...PART IV Appendixes...

Страница 178: ......

Страница 179: ...CSI Hard Disk Drive with Solaris Running This appendix contains the following sections Section A 1 Installing a SCSI Hard Disk Drive With Solaris Running on page A 2 Section A 2 Removing a SCSI Hard D...

Страница 180: ...le output below is from a system containing two Hard Disk Drives 2 Type the following command to find out the label of the new Hard Disk Drive this appears in the Ap_Id column of the sample output In...

Страница 181: ...to check that the disks are active follow the instructions in Section 10 2 1 Using the probe scsi Command To Confirm That Hard Disk Drives Are Active on page 10 8 The disk is now available to be mount...

Страница 182: ...man page 1 Check that the Hard Disk Drive you want to remove is visible to the Operating System To do this type the following 2 Next find out the correct Ap_Id label for the Hard Disk Drive that you w...

Страница 183: ...t to remove from the server is no longer visible to the Operating System To do this type the following 6 It is now safe to remove the Hard Disk Drive physically from the server without shutting down t...

Страница 184: ...A 6 Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 185: ...B Reinstalling the Solaris Operating Environment This appendix contains the following sections Section B 1 Reinstalling Solaris on page B 2 Section B 2 Reinstalling the Lights Out Management Software...

Страница 186: ...the Sun Fire V120 and the Netra 120 refer to the Product Notes supplied with the server B 2 Reinstalling the Lights Out Management Software If you reinstall the Solaris operating environment and you i...

Страница 187: ...set in the lom conf configuration file Some of these parameters are also configurable by means of the LOM specific Solaris commands described in Chapter 9 The appendix contains the following sections...

Страница 188: ...01 C 1 The LOM Device Driver The LOM driver software included in Solaris is as follows platform sun4u kernel drv lom the lom driver 32 bit platform sun4u kernel drv sparcv9 lom the lom driver 64 bit p...

Страница 189: ...ort events over the serial connection Setting this parameter to 0 means that no events will be reported over the serial connection Setting it to 1 means that events will be reported over the serial co...

Страница 190: ...Causes the LOM to attempt to shut down the system or to power it off if the enclosure temperature exceeds the level specified for the enclosure_shutdown_temp parameter enclosure_shutdown_temp oC 72 Sp...

Страница 191: ...rial A LOM port back to the console By default there is no delay serial_return Boolean 0 FALSE 1 TRUE 0 Causes the LOM to return the user to the console from the lom prompt after each LOM shell comman...

Страница 192: ...C 6 Sun Fire V120 and Netra 120 Server User s Guide December 2001...

Страница 193: ...D 1 APPENDIX D System Board Jumper Settings This appendix describes the functions and factory default settings of the jumpers on the system board of the Sun Fire V120 and Netra 120 servers...

Страница 194: ...Sun Fire V120 not for the Netra 120 system This is why you must change the setting before installing the new board JP7 1 2 Open 3 4 Open 5 6 Fitted This jumper setting tells the system that its main p...

Страница 195: ...y changing the setting of JP15 to Fitted Afterwards it must always be returned to Open JP16 1 2 Fitted This jumper write enables the OBP software to allow you to update it If you need to protect the O...

Страница 196: ...ide December 2001 FIGURE D 1 System Board Jumper Locations and Default Settings JP16 JP9 JP15 JP13 JP14 JP17 Pin 1 JP7 setting for 550MHz CPU Pin 5 JP7 setting for 650MHz CPU Pin 1 Pin 1 Pin 3 JP8 set...

Страница 197: ...ting the cables 6 2 to 6 9 cooling heat dissipation 2 4 cover replacement 4 14 crossover cable 6 7 6 8 current in rush 2 2 operating 2 2 D DB 25 adapter 6 7 DB 9 adapter 6 8 DC connection materials 3...

Страница 198: ...cable and paddleboard 11 7 DIMMs 4 9 hard disk drives 4 2 A 2 memory card reader 11 5 new system board 11 15 PCI cards 4 11 rack mounting 5 1 rear fan subassembly 11 19 replacement NVRAM chip 11 9 two...

Страница 199: ...iagnostic 10 10 P part numbers customer installable hardware and software options 1 5 PCI card installing 4 14 PCI cards installing 4 11 part numbers of available cards 1 5 removing 4 14 pinout serial...

Страница 200: ...stopping event reporting 9 12 storage altitude 1 9 environment 1 9 Sun StorEdge 72 inch tall 19 inch wide rack 5 3 to 5 11 supply rail voltages 9 3 supply rails C 4 surge suppression devices 3 2 syste...

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