19
TROUBLESHOOTING
You can solve many common problems easily, saving you the cost of a possible service call. Try the
suggestions below to see if you can solve the problem before calling a service technician.
TROUBLESHOOTING GUIDE
PROBLEM
POSSIBLE CAUSE
Surface units will not maintain a rolling boil or
frying rate is not fast enough
You must use pans that are absolutely flat.
Pan bottoms should closely match the
diameter of the surface unit selected.
Foods cook slowly
Improper cookware being used.
Surface units do not operate
You have blown a household fuse or tripped
a circuit breaker.
The surface units are not plugged in all the
way.
You have not set the control knobs correctly.
Control knobs will not turn
If it is a surface unit control knob, you are not
pushing in before turning.
If it is the oven control knob, you are trying to
turn the knob in the wrong direction.
Oven light does not work
Light bulb is loose or defective.
Switch operating oven light is broken.
Oven does not work
You have blown a household fuse or tripped
a circuit breaker.
You have not set the control knobs correctly.
Food does not broil properly
The oven control knob is not set at Broil.
Improper rack position being used.
Cookware is not suited for broiling.
Food does not bake properly
The oven control knob is not set properly.
Rack position is incorrect.
Incorrect cookware or cookware of improper
size is being used.
