12
PERIODICAL INSPECTION
・
Clean the
inside of the track.
・
Check the upper and lower space of the door. If necessary, correct the space.
SUGATSUNE KOGYO CO.,LTD
Tokyo, JAPAN
Phone: +81 (0)3 3866 2260
E-mail:[email protected]
SUGATSUNE KOGYO (UK) LTD
Reading, UK
Phone: +44 118 9272 955
E-mail:[email protected]
SUGATSUNE EUROPE GmbH
Dusseldorf, GERMANY
Phone: +49 211 53812900
E-mail:[email protected]
SUGATSUNE SHANGHAI Co., LTD
Shanghai, CHINA
Phone: +86 21 3632 1858
E-mail:[email protected]
Guangzhou, CHINA
Phone: +86 20 6639 3552
E-mail:[email protected]
SUGATSUNE KOGYO INDIA PRIVATE LIMITED
Mumbai, INDIA
Phone: +91 22 28314490/91
E-mail:[email protected]
SUGATSUNE AMERICA, INC
California, USA
Phone: +1 310 329 6373
E-mail:[email protected]
Chicago, USA
Phone: +1 312 461 1081 E-mail:[email protected].
SUGATSUNE CANADA, INC.
Phone: +1 514 312 5267 E-mail:[email protected]
2020.09
1049-5
Trouble
Checkpoint
Solution
Door stops during soft
closing
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Check if the upper track is set horizontally.
Using a level gauge, reset the upper track horizontally.
Check if mohair seal is installed.
Reduce the friction between the mohair seal and door.
The door doesn`t close
softly.
Check if trigger is installed.
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Check if door is closed by excessive force.
Do not close door by excessive force as it may damage the soft closer.
The position of trigger catcher in page 6 section
may
become dislocated.(It is hidden as installed in upper track.)
Remove the door and the upper track , then check the status of the trigger in
section .
Abnormal noise during
operation
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Check if door touches adjacent parts.
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Check track rollers for aluminum dust.
Remove the track, then pull out and clean the roller.
Check the track mounting screws for looseness.
Retighten the screws to free the roller.
Heavy door operation
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Check if door touches adjacent parts.
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Door does not move.
Check the track retaining screws for looseness.
Retighten screws to free the roller.
Door starts to move.
Check if the upper track is set horizontally.
Using a level gauge, reset the upper track horizontally.
Door stops or caught
during operation.
Check if there is any gap or misalignment between the tracks. Correct the misalignment or gap.
TROUBLESHOOTING
