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Troubleshooting Guide

WARMING DRAWER WWD30

TROUBLESHOOTING GUIDES

This section of the manual contains the General Troubleshooting Guide which will help the Service Technician trou-
bleshoot a Wolf WWD30 unit.  Following the General Troubleshooting Guide is the Electronic Control System Test
Procedures to be performed after going through the General Troubleshooting Guide and determining that the elec-
tronic control system is suspect.  

How to Use the General Troubleshooting Guide

The Table of Contents below indicate how the General Trouble Shooting Guide on the following pages is arranged.
Locate the description of the problem that the unit is experiencing from the Table of Contents, below.  To the left of
the problem description in the Table of Contents is a letter.  On the page indicated, locate that letter in the left col-
umn of the General Troubleshooting Guide.   The center column of the General Troubleshooting Guide will identify
the possible causes for the problem.  The information in the right column of the General Troubleshooting Guide will
explain what tests to perform and/or what action to take to correct the problem.

Before continuing, take note of the WARNINGS and CAUTIONS at the bottom of this page.

General Troubleshooting Guide Table of Contents

Page #

Error Codes Troubleshooting Guide ..............................................................................................................................................  5-3
A.

Unit does not function at all ................................................................................................................................................... 5-4

B.

No Heat at Any or All Settings ............................................................................................................................................... 5-4

C.

No Heat at PROOF Setting only ........................................................................................................................................... 5-4

D.

Excessive Heat at Any or All Settings .................................................................................................................................... 5-4

E.

Excessive Condensation in Drawer ....................................................................................................................................... 5-4

F.

Food Dries Out ...................................................................................................................................................................... 5-5

G.

One or more LCD

(ON/OFF indicator, Temp. Range Indicator or segment(s) of Temp. Readout)

does not illuminate ....... 5-5

H.

LCD is black ........................................................................................................................................................................... 5-5

I.

One or more LCD

(ON/OFF indicator, Temp. Range Indicator or segment(s) of Temp. Readout)

illuminated Constantly .. 5-5

J.

Drawer Does Not Slide Smoothly .......................................................................................................................................... 5-5

K.

Drawer Does Not “Pull In”........................................................................................................................................................ 5-5

-

IF REMOVING A WARMING DRAWER FROM ITS INSTALLATION FOR TROUBLESHOOTING PURPOSES, REMEMBER
THAT THE UNIT IS HEAVY AND COULD TIP AND/OR FALL WHEN PULLED FORWARD BEYOND THE ANTI-TIP COM-
PONENTS, RESULTING IN SERIOUS INJURY OR DEATH.

-

TO AVOID ELECTRIC SHOCK, POWER TO THE UNIT MUST BE DISCONNECTED WHENEVER ACCESSING AND/OR
REMOVING COMPONENTS POWERED BY ELECTRICITY OR COMPONENTS NEAR OTHER ELECTRICAL COMPO-
NENTS.  IF THE UNIT IS PLUGGED IN, BUT HAS NOT BEEN SWITCHED ON BY PRESSING THE UNIT ON/OFF KEY,
115 VOLTS AC IS STILL PRESENT AT THE POWER BOARD.

-

Metal edges may be sharp.  Use caution when servicing unit to avoid personal injury.

-  The heating element can get very hot. To avoid personal injury use caution when servicing the unit,

making sure the heater has cooled before working on or around it.

-  If accessing components under the shell, the insulation must be properly reinstalled and positioned.

Failure to do so may lead to damage to the surrounding cabinetry.

-

Low voltage is used for most electronic control components. To avoid damaging the appliance, do NOT
apply 115V AC to electronic control components.

Содержание Wolf WWD30

Страница 1: ...eral Information 2 Installation Information 3 Controls Operation 6 Component Access Removal 18 Troubleshooting Guide 25 Technical Data 29 Wiring Diagrams 30 subzero com 800 222 7820 WWD30 Service Manu...

Страница 2: ...TRODUCTION This Wolf Warming Drawer Technical Service Manual WWD30 Part 807858 has been compiled to provide the most recent technical service information about the Wolf Warming Drawer including parts...

Страница 3: ...he unit s initial installation All Warranty and Service information collected by Wolf Appliance Inc is arranged and stored under the unit serial number and or the customer s name It is requested to ha...

Страница 4: ...ctrical supply Separate electrical circuit serving only this appliance A properly grounded 3 prong receptacle NOTE For outdoor applications the unit must be be connected to a properly grounded GFCI ci...

Страница 5: ...ll Push the drawer back into the opening until the front flange is flush with the cabinet front Make sure the power cord does not get trapped under the warming drawer Open the warming drawer to its fu...

Страница 6: ...rawer and oven openings may be required Check that oven supports do not obstruct the interior dimensions required for the warming drawer When the warming drawer is installed below a built in oven a mi...

Страница 7: ...en the element relay Once the control sees a thermistor temperature of 5 F below setpoint the relay will close allowing element to cycle on Power Relay Board Circulation Fan Element Display Board Keyp...

Страница 8: ...in off The PROOF is on anytime PROOF mode is being used The ON indicator is on anytime control is calling for heat The exception is during Sabbath mode where the ON indicator stays on constantly NOTE...

Страница 9: ...3 4 NOTE If no other key is pressed within 20 seconds unit will turn off NORMAL WARMING MODE Normal warming mode is the basic operating mode when power is turned on and any warming function is select...

Страница 10: ...first entering mode Once mode is active the TIMER will no longer be illuminated NOTE If no time is set timer will automatically default to 4 00 hours This ensures a definitive stop time Operations Whe...

Страница 11: ...maintains drawer temperature to setpoint temperature Fan is on while element is on during warming mode as long as drawer switch returns a drawer closed value If element has cycled off fan will contin...

Страница 12: ...increment is obtained then will increase by 5 seconds per 1 2 second If TIMER up or down arrow key is depressed for longer than 30 seconds display will increase by 30 minute increments each 1 2 secon...

Страница 13: ...element turns off If after Sabbath mode is entered and a second keypress does not occur the unit will time out after 10 seconds and go into a unit OFF mode If drawer is opened fan and element will not...

Страница 14: ...ade when unit is in OFF mode NOTE See Figure 3 20 for a quick reference to keystrokes to enter modes and features Temperature Display Preference Control can be switched between Fahrenheit or Celsius b...

Страница 15: ...state at full illumination NOTE Left side of display will show On continuously and the right side of display will flash between bclt and Sab Continuous mode Off refers to backlight continuously off on...

Страница 16: ...such as total hours used See Figure 3 17 3 19 NOTE Using the opposite TIMER up or down arrow key will reverse your previous order NOTE To clear error codes logged press and hold TIMER up and down arr...

Страница 17: ...nd the door is closed Door switch closed when the keypad is being operated or unit turned on Drawer temperature rises to 250 F in any mode state Cable wires that activate element or fan relays on powe...

Страница 18: ...closed Element on TEMP ELE Func OFF Relay Opens Element Off TEMP Fan Func ON Relay closed Fan turns on TEMP Fan Func OFF Relay Opens Fan turns Off TEMP Dor CLOS if Drawer Closed OPEn If Drawer Open K...

Страница 19: ...NG A UNIT FROM ITS INSTALLATION SHOULD ONLY BE PERFORMED BY A TRAINED AUTHORIZED SERVICE TECHNICIAN OR INSTALLER TO AVOID ELECTRIC SHOCK POWER TO A VENTILATION UNIT MUST BE DISCONNECTED WHENEVER ACCES...

Страница 20: ...d cavity baffle on the rear wall To remove the drawer assembly begin by opening the drawer fully Reach inside of unit cavity and disconnect control cable from power board on the right side of cavi ty...

Страница 21: ...front panel Lift front drawer panel off the drawer mounting panel The drawer handle mounting screws are accessible from the inside face of the front panel Remove the drawer handle by extracting the mo...

Страница 22: ...has flanges that rest upon the top sur face of the drawer frame From the bottom of the con trol panel screws pass through a bracket and fasten into the control panel securing the assembly to the draw...

Страница 23: ...n by opening drawer Next using your fingers or small pliers compress spring clips and push through holes in flange See Figure 4 13 NOTE Drawer can be removed to make access easier Cavity Baffle Remova...

Страница 24: ...d bracket running the width of the unit behind the drawer seals Only the hex head screws need to be removed to access the element After remov ing the hex head screws push the element bracket twards th...

Страница 25: ...The thermal cutout is riveted into position You will need to drill out the rivets to remove NOTE Use stainless steel screws when installing new thermal cutout or rivets if available Power Cord NOTE E...

Страница 26: ...All Settings 5 4 C No Heat at PROOF Setting only 5 4 D Excessive Heat at Any or All Settings 5 4 E Excessive Condensation in Drawer 5 4 F Food Dries Out 5 5 G One or more LCD ON OFF indicator Temp Ra...

Страница 27: ...Field Service Mode view temper ature as viewed by thermistor Verify wiring ok to element Replace Thermistor if ok If unit outdoors and temperature below freezing point instruct on unit limitations Ve...

Страница 28: ...no voltage present Check power to unit Plug unit in switch supply circuit breaker to ON position or replace fuse if defective Switch unit ON and set to desired temperature See Electronic Control Sect...

Страница 29: ...foil Food in drawer longer then 4 hrs will tend to dry out Instruct Customer Timer default is 4 hrs Check power to unit Plug unit in switch supply circuit breaker to ON position or replace fuse if def...

Страница 30: ...tic 850 Watts 16 9 10 Ohms NOTE For electronic control low voltage information see Wiring Schematic in this manual THERMAL CUT OUT TCO INFORMATION Auto Reset Open Temperature 213 8 F 37 4 F 101 C 3 C...

Страница 31: ...THERMISTOR Blue White White Red DRAWER SWITCH COMMUNICATIONS CABLE FRONT CONTROL BOARD Black TCO ELEMENT FAN Black White Black White Black Black 3 CONDUCTOR POWER CORD REAR CONTROL BOARD FAN HTR L1 N...

Страница 32: ...CONNECTOR THERMISTOR Blue White White Red DRAWER SWITCH COMMUNICATIONS CABLE FRONT CONTROL BOARD Black TCO ELEMENT FAN Black White Black White Red Black REAR CONTROL BOARD FAN HTR L1 N L2 DLB Gray P2...

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