28
Problem
Possible Cause
Corrective Action
Slight smoke or odor
during initial operation.
1. Residues from
Manufactur
ing
process.
1. Problem will stop after a
few hours of operation.
Heater produces a
whistling noise when
burner is lit.
1. Turning control knob to
high (5) position when
burner is cold.
2. Air in gas line.
3. Air passageways on
heater are blocked.
4. Dirty or partially clogged
burner orifice.
1. Turn control knob to low (1)
position and let warm up for
a minute.
2. Operate burner until air is
removed from line. Have
gas line checked by local
propane/LP gas company.
3. Observe minimum
installation
clearances
(Fig. 4, page 11)
4. Clean burner (see Care
and Maintenance, page 24)
or
contact customer
service.
Heater produces a
clicking/ticking noise just
after burner is lit or shut
off.
1. Metal is expanding while
heating or contracting
while cooling.
1. This is common with most
heaters. If noise is
excessive, contact qualified
service technician.
White powder residue
forming within burner box
or on adjacent walls or
furniture.
1. When heated, the
vapors from furniture
polish, wax, carpet
cleaners, etc., turn into
white powder residue.
1. Turn heater off when using
furniture polish, wax, carpet
cleaner, or similar products.
Heater produces unwanted
odors.
1. Heater is burning
vapors from paint, hair
spray, glues, etc. (See
IMPORTANT
statement,
page 26).
2. Gas leak. See Warning
Statement at the top of
page 26.
3. Low fuel supply.
1. Ventilate room. Stop using
odor causing products
while heater is running.
2. Locate and correct all
leaks (see “Checking Gas
Connections,” page 18).
3. Refill supply tank
(Propane /LP models).
Heater shuts off in use
(ODS operates).
1. Not enough fresh air is
available.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
1. Open window and/or door
for ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care
and Maintenance,
page 24).
Gas odor exists even
when control knob is in
OFF position.
1. Gas leak. See Warning
Statement at top of
page 26.
2. Control valve is
defective
1. Locate and correct all
leaks (see “Checking Gas
Connections”, page 18).
2. Contact customer service.
Moisture/condensation
noticed on windows.
1. Not enough combustion
ventilation air.
1. Refer to Air for Combustion
and Ventilation” requirements,
page 8
.
