2
836004-5210 V1.1
www.stryker.com
Problem/Failure
Possible Cause
Recommended Action
Low pressure alarm
Pump performance degradation
Replace pumping set
Replace filter
CPR control is not fully closed
Close CPR control
There is a leak in the mattress
Replace broken tube
The tubing of mattress is
not connected properly
Check the tubing connectors and make
sure they are securely connected
Tubing inside the pump is
not connected properly
Open the pump housing and connect
the internal tubing properly.
Power failure alarm
Fuse is burnt
Replace fuse
No power
Make sure the unit is plugged into ground outlet
Transformer fail
Replace main PCBA
Main PCBA fail
Replace main PCBA.
Service alarm
Main PCBA fail
Replace main PCBA
Timing motor fail
Replace timing motor module
Micro switch fail
Replace micro switch
Panel display error
Button or LED fail
Replace front panel PCBA
Cannot stop buzzer beeping
Forget to switch off power button
Switch off power switch
The buzzer wire is not connected
to the correct position
Check the wire connections on front
panel and on main PCBA
Troubleshooting
Quick Reference Replacement Parts
Part Name
Part Number
For product model
Pumping set (50Hz, 8 Liter)
2870001016
EOLE DC/EOLE
Timing motor module
2870001017
EOLE DC/EOLE
Compressor
2870001004
EOLE DC/EOLE
Micro switch
2870001018
EOLE DC/EOLE
Main PCBA
2871001002
EOLE DC
Main PCBA
2870001014
EOLE
Front panel PCBA
2870001015
EOLE DC/EOLE
Filter
2870001019
EOLE DC/EOLE
Fuse (T1AL/250V)
2870001002
EOLE DC/EOLE
Label, Stryker, front enclosure
2870001006
EOLE DC/EOLE
Screw cover, rubber
2870001007
EOLE DC/EOLE
Screw, M3 x 20 mm
2870001008
EOLE DC/EOLE
Screw, M3 x 10 mm
2870001011
EOLE DC/EOLE
Air outlet assembly, with CPC connector
2870001009
EOLE DC/EOLE
Switch assembly, with PVC switch cap
2870001010
EOLE DC/EOLE
Front case enclosure
2870001012
EOLE DC/EOLE
Mattress bottom cover 32” (80cm)
2871019009
EOLE DC
Back Case
2870001013
EOLE/EOLE DC
Pump Service Manual for Eole and Eole DC
2870009002
EOLE/EOLE DC
