Stratford EcoBoiler BK068, Руководство по эксплуатации и установке, Страница: 41 / 44

Stratford EcoBoiler Stove
GUARANTEE
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Guarantee
Once again we would like to thank you for buying a Stratford EcoBoiler stove.
When you buy a
STRATFORD stove , you are not only buying a first class appliance you are buying a
commitment from us to look after you and your appliance for as long as you want.
All new Stratford EcoBoilers will have a one year guarantee as standard but this can be upgraded
Free of Charge to a full 3 year guarantee by registering the stove purchase and installation on line at
www.stratfordecoboiler.co.uk . Part of the registration process will require details of where the stove was
purchased and the installer details. Those stoves brought through official Stratford dealers and installed
by a suitably qualified engineer will then be eligible for the three year warranty. Non registered stoves,
and stoves not installed by Hetas engineers or purchased from an approved Stratford dealer will only
have a standard one year guarantee from the date of purchase. This guarantee applies to stoves fitted in
the same country as its purchase. Stoves brought through the internet in the UK and then taken abroad
will not be eligible for any guarantee.
All guarantees apply to the body of the fire, i.e. the steel carcass and items fixed immovably thereto.
Arada Ltd, cannot guarantee items which are susceptible to breakage or damage through careless
handling, dropping etc., or through misuse of the appliance by over firing , burning petroleum coke, etc.
Nor can the guarantee be extended to deterioration of parts through fair wear and tear. Firebox linings,
grate bars, fuel retainer, FED (throat plate), gasket material and door glass are therefore not covered by
the guarantee. The external paint finish and thermostat carry a
one year guarantee only.
The guarantee is conditional upon the appliance being installed, serviced and checked annually by a
qualified heating engineer, with documentation to be retained and produced in the event of a claim
being made.
Claims are not valid where installation does not conform to appropriate building regulations.
THE USE OF SPARES OTHER THAN THOSE SUPPLIED BY ARADA LTD WILL INVALIDATE THE
GUARANTEE.
If your appliance proves to be defective as a result of faulty materials or workmanship during the
guarantee period, we will repair or replace it free of charge as long as the fire has been installed
according to the manual instructions and the Final Installation Check List on page 24 has been
completed and signed by a suitably qualified engineer at the time of installation. The purchase and
installation can then be registered on line at
www.stratfordecoboiler.co.uk to qualify for a free upgrade to
the 3 year guarantee. Non registered stoves will only have a one year guarantee.
All guarantee periods commence on the date of purchase and are non-transferable.
Our guarantee is offered as an additional to your statutory rights. For users without access to the internet
please call 01308 427234 for further assistance.
If you think your fire is not working correctly or in the event of a breakdown, in the first instance contact
your local retailer or installer for assistance.