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Warranty
Warranty conditions:
A warranty period of twelve months from the date of purchase/date of invoice applies
to our tools for commercial customers. If we have granted an extended warranty period,
this period will be noted separately in the operating manual for the equipment in questi-
on.
Claims:
If you wish to claim under our warranty or guarantee, please return the complete device
and your invoice to our logistics centre in Berka, postage paid, or send it to one of our
authorised service centres.
Please contact the chargeable STORCH service hotline first: +49 (0)202 . 49 20 – 110.
Your rights under our warranty or guarantee:
Claims can only be accepted for material defects or manufacturing errors, and only assu-
ming intended use of the appliance. Wear parts not covered by such claims. All claims
shall become void in the event of installation of third party components, improper hand-
ling and storage, as well as in the event of obvious disregard of the operating instruc-
tions.
Repairs:
All repairs have to be conducted on our premises or by an authorised STORCH service
centre.
