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MODEL: SVD7 | PRODUCT CODE: 701109 | 06/2020
MODEL: SVD7 | PRODUCT CODE: 701109 | 06/2020
21
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: MDR70-VR031 PRODUCT CODE: 61494 06/2018
Problem
Possible cause
Solution
The dryer does
not start.
Is there a power failure?
Is the power plug inserted firmly?
Is the door closed?
Is the power switched on at the
wall socket?
Is your drying load too large?
Check and try again when the
power is back.
Insert the power plug firmly.
Close the door securely.
Switch on power at the wall
socket.
The dryer has a load capacity of
7kg (dry clothes) and the items
must be well spin dried.
The dryer is
hot or “smells
hot”.
Is the lint filter dirty?
Is the front vent flange dirty?
Is the ventilation grille dirty?
Check and clean the filter.
Check and clean the front vent.
Check and clean the ventilation
grille at the back of the dryer.
Clothes shrink. Are the clothes are unsuitable for
drying in the clothes dryer?
Have the clothes been dried at too
high heat?
Check the clothes label and
hang dry if recommended.
If the clothes are suitable for
tumble drying, choose a different
program and Light Dry.
The washing is
not thoroughly
dried.
Is the filter clogged?
Is there too much washing in the
dryer?
Have items been added while the
dryer is in operation?
Has the washing been twisted
while drying?
Is the dryer operating in a small
and poorly ventilated area?
Check and clean the filter.
Reduce the amount of washing
in the dryer.
Dry damp items again for a little
longer.
Untwist the items and dry them
for a little longer.
The dryer should be installed in a
well-ventilated area.
There are
some strange
noises.
Heavy, wet clothes, and the steam
generated when drying, can cause
bumping noises when the drum is
turning.
These noises are normal. Make
sure your drying load is properly
spin dried to limit the noises.
Troubleshooting guide
If your clothes dryer has a fault, is not working properly, or you think it should work
better, use the list below to identify and solve any problems. If you cannot solve the
problem, please contact our after sales support centre. Do not attempt to dismantle or
repair the dryer yourself.
FAQs and Troubleshooting Guide
22
AFTER SALES SUPPORT
1300 886 649
AUS
MODEL: MDR70-VR031 PRODUCT CODE: 61494 06/2018
FAQs and Troubleshooting Guide
Safety reset
The dryer has a safety cut-out switch, which shuts down the power supply to the unit
if the temperature inside the unit is too high. Should this happen, proceed as follows:
• Unplug the dryer and let it cool down for 10 minutes.
• Reset the safety cut-out switch. It is located at the back panel of the unit (Fig. 11-A).
• Check and ensure that the filter is clean and that nothing is obstructing the air
intake and outlet grilles (see “Prevent overheating”, below).
• Plug in the dryer and restart it.
If the dryer still does not work properly, or the problem occurs repeatedly, please
contact our after sales support centre, or a qualified service technician.
Prevent overheating
• The most common reason for the dryer to overheat is a blocked lint filter (Fig. 12-A).
Check the filter and ensure nothing is blocking it – for example, a lightweight item
such as a handkerchief might have been sucked over the filter. Clean the filter after
each drying load. Cleaning instructions follow on the next page.
• Also ensure that the front vent flange (Fig. 12-B) and the ventilation grille at the
back of the unit (Fig. 11-B) are clean and free of obstructions. Use a cloth, soft
brush or the brush attachment of a vacuum cleaner to clean the grilles.
• Other reasons for the dryer to overheat include poor ventilation in the laundry –
make sure you have a window or door open when you are using the clothes dryer.
Fig. 12
A
B
Fig. 11
A
B
FAQs and Troubleshooting Guide (Cont.)
FAQs and Troubleshooting Guide
