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After Sales Support
Telephone:
1300 886 649
Email:
My food is not cooking evenly.
• Check that the oven has been installed correctly and is level.
• Ensure that the correct temperatures and shelf positions are being used.
• Ensure that your dishes are placed centrally on the oven rack.
• Rotate the dish during cooking.
The oven light is not working.
• Check whether the light bulb is loose and if so, tighten it.
• If the bulb is still not working, replace it with one of the same size and
wattage (see the ‘Cleaning and Maintenance’ section).
I am getting condensation in my oven.
• Steam and condensation is a natural byproduct of cooking any food
with a high water content, such as frozen food, chicken etc. It may form
in the oven cavity and between the oven door glass layers. This is not
necessarily a sign that the oven is not working correctly.
• Carefully wipe any built-up condensation from the oven door after use.
• Leave the oven door open after cooking.
• Do not leave food in the oven to cool after it has been cooked and the
oven has been switched off.
• Use a covered container, where practical, when cooking to reduce the
amount of condensation that forms.
Other Useful Information (Cont.)
Cooling fan
A tangential cooling fan is fitted inside this appliance to help stabilise the
oven’s internal temperature and lower the external surface temperature. After
the oven has been used, the cooling fan will run on for a period of time, until
the oven is sufficiently cooled.