36
After Sales Support
Telephone:
1300 886 649
Email:
The oven isn’t coming on.
• Check that the oven is in “manual operation” mode.
• Check that you have selected a cooking function and a cooking temperature.
There appears to be no power to the oven and grill.
• Check that the appliance has been correctly connected to the electrical
mains supply.
• Check your household fuse box, and if there is a blown fuse, replace it
with a new one. If this problem happens again, call our after sales support
line and arrange a service.
• Check with another appliance that the electrical outlet is working
properly, or whether there is a power outage.
• Check that the operating instructions for setting the time of day and
putting the appliance into manual operation mode have been followed.
The grill function works but the main oven does not.
• Check that you have selected the correct cooking function.
The grill and top oven element is not working, or cuts out for long
periods of time during use.
• Allow the oven to cool for approximately 2 hours. Once cool, check
whether the appliance is again working properly.
My food is not cooking properly.
• Ensure that you are selecting the correct temperature and cooking
function for the food you are cooking. It may be appropriate to adjust
your cooking temperature by +/-10°C to achieve the best cooking results.
In case of an emergency
In the event of an emergency, switch off all working units of the oven,
disconnect the mains plug and call our after sales support line for advice.
FAQs
If you experience problems with your oven, or it appears not to be operating
correctly, check in the list below and opposite for solutions to common
problems. If none of the solutions offered help you solve your problem, please
contact our after sales support line for advice.
Do not attempt to repair the
appliance yourself.
Other Useful Information