SERVICE AND TECHNICAL SUPPORT CALL: FAMILY FUN COMPANIES (708) 598-7320 WWW.FAMILYFUNCOMPANIES.COM
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10. GENERAL TROUBLESHOOTING
Symptom
Possible Problem
Solution
POWER
POWER
Low Volume
Check Volume Control and adjust as
necessary
Faulty speaker harnessing
Check connections and/or repair
harnessing
Faulty speaker
Check and/or replace speaker
Faulty sound board or sound board
harnessing
Check connections or Replace Sound
Board
Sound Problems
-No sound
-Low Sound
-Intermittent
Sound
Faulty Main P.C. Board
Check and/or repair or replace Main P.C.
Board
Coin switch out of adjustment
Re-form coin switch wire
Coin mech dirty or improperly adjusted
Clean and adjust mech as necessary
Faulty Coin switch
Check and/or replace switch
Faulty coin switch harness or connector
Check and/or repair harnessing
Game improperly programmed
Check programming options and adjust
Game does not take
or credit money
correctly
Faulty Main P.C. Board or component
Repair and/or replace Main P.C. board
No tickets in the game
Refill ticket dispenser
Tickets jammed in dispenser
Clear ticket jam
Ticket dispenser sensor blocked with
debris
Clean off sensor
Poor connection on the ticket dispenser
Check and/or replace connectors
Game improperly programmed
Check ticket programming options
Faulty ticket dispenser
Replace dispenser
Faulty ticket dispenser harnessing
Check and/or repair harnessing
Ticket Dispenser
not working
properly, or no
tickets being
dispensed
Faulty Main P.C. Board
Replace or repair Main P.C. Board
LED Light fail
Poor contact of terminal
LED light is burned out.
No voltage output form power box
Correct the connection
Replace the broken LED light with new
one.
Replace with new power box
Game power off
Electrical Power Switch Open
Check on/off switch and power cord
Close Electrical Power Switch
Main fuse blown
Check and/or replace fuse as necessary
Power Supply problem or failure
Check Power Supply output and
connections
Game will not
start.
Faulty P.C. board or component
Repair and/or replace main P.C. board
The power connector is disconnected.
Reconnect the connector securely.
Game stops or is
stopped with
nothing displayed
in video monitor
Possible faulty connection or short circuit. Check all circuitry for faulty connections
or short circuits.