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STETSOM
, through its network of Authorized Technical Assistance Providers,
guarantees technical assistance to the purchaser of their products. The repairs of any
defects duly established as being of the manufacturer will be done without cost for
replacement components or parts and repair labor. The repairs will be done by the
Authorized Technical Assistance Provider specially designated by
STETSOM
.
CONSULT THE LIST OF AUTHORIZED TECHNICAL ASSISTANCE PROVIDERS ON OUR
WEBSITE:
www.stetsom.com.br/en/assistencias-tecnica
If you do not locate technical assistance in your city, please contact us at:
BR +55 18 2104-9412
WARRANTY TERM CONDITIONS:
Our warranty is
1 (one)
year against manufacturing defects. Its validity starts on the
date of the Sale to the FINAL Consumer.
To make use of the benefits of this warranty, you must present one of the following
documents: the Final Consumer’s
SALE NOTE
or this completed
CERTIFICATE
.
CASES THAT VOID THE WARRANTY:
1.
1 year after the issuance of the invoice of sale to the consumer or 1 year of
completing the certificate of warranty (dated and stamped by the retailer or installer)
or 1 year from the date of manufacture.
2.
Violation of seals, alteration or removal of the product’s serial or lot number.
3.
If the product suffers misuse, careless accidents involving: Water, Fire or Fall, or is
installed in conditions contrary to the guidelines contained in the manual of installation
that accompanies the product.
4.
Damages and changes in the circuit or adaptation of non-original parts.
5
. If you use installation techniques contrary to those given in the manual.
QUESTIONS AND ADVICE:
STETSOM offers Customer Services to answer questions and give advice about their
products and services. Please contact us through the channels:
Phone:
BR +55 18 2104-9412
E-mail:
- Site:
www.stetsom.com
Warranty Information
