11
ERROR
CODE
POTENTIAL CAUSE
SOLUTION / TROUBLESHOOTING
E29, E30,
E31
•
Change in Lifting Column
type
1. Check Lifting Column type to ensure it
matches other Lifting Columns.
2. Change Lifting Column to correct type.
3. Initialize the Control Box.
(Refer to page 06.)
E35, E36,
E37
•
Loose or faulty Low-
Voltage Cable
•
Sensor inside Lifting
Column is sending errors
1. Check Low-Voltage Cable connections
for damage to the cord or pins.
2. Initialize the Control Box.
(Refer to page 06.)
3. Replace Lifting Column.
E41, E42,
E43
OVER-
LOAD
•
Hit obstruction
•
Lifting Column is
overloaded
•
Reached end stop
1. Remove obstruction from under the desk
(e.g. storage, chair)
.
2. Remove load.
3. Initialize the Control Box.
(Refer to page 06.)
E47, E48,
E49
OVER-
LOAD
•
Reached end stop
•
Hit obstruction
1. Remove obstruction from under the desk
(e.g. storage, chair)
.
2. Initialize the Control Box.
(Refer to page 06.)
E53, E54,
E55, E59,
E60, E61
COLLI-
SION
•
Hit obstruction
1. Remove obstruction from under the desk
(e.g. storage, chair)
.
2. After too many “hit obstruction” errors, it
may be necessary to initialize the Control
Box.
(Refer to page 06.)
E65, E66,
E67
•
Motor poles are crossed
•
Sensor cables crossed in
Lifting Column
1. Check Low-Voltage Cable connection(s)
for damage to the cord or pins.
2. Initialize the Control Box.
(Refer to page 06.)
3. If steps 1-2 do not work, test individual
Lifting Columns and replace if necessary.
(Refer to page 06.)
E71, E72
•
Damage to Power Cable
•
Damage to cable exiting
Lifting Column
1. Inspect Power Cord for damage;
if found, replace Power Cord.
2. Inspect cable exiting Lifting Column for
damage; if found, replace Lifting Column.
