07
No power to desk:
1. Check for power at the outlet.
2. Check that the Power Cord is fully seated
in the Control Box.
3. Inspect the Power Cord for defects;
replace the defective cord.
4. Check that all cables are connected per
the Assembly Directions.
Desk height is shown in
centimeters instead of inches
(or vice versa):
1. On the Controller, press and hold the
1
and
buttons simultaneously for 3 seconds.
2. The display will change from “CM” to
“INCH” or “INCH” to “CM”.
3. The new selection will flash until the light
guide fills. When all three bars are full,
the height selection is saved.
2
3
Troubleshooting Problems
and Solutions
In order to prevent control box failures at installation, please
use a volt meter to ensure that every outlet into which a height-
adjustable desk will be connected has 120 volts, plus or minus 10
volts, between the hot and neutral contacts (the parallel openings)
BEFORE the height adjustable desk is plugged in. If this voltage
reading is above 130 volts, please contact the building electrician
for correcting the building wiring.
1
3
seconds
