Steelcase Migration SE Pro, Руководство пользователя

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Troubleshooting Guide
Most issues will resolve by re-setting the base. See reset instructions on previous
page.
Note:
Make sure there is nothing under the base before setting to its lowest
level. If the cable is obstructed it will not reset properly.
Please ensure that all connections are tight and intact before further troubleshooting.
ISSUE SOLUTION
ASR/RST Error Code Reset the base.
No power/LED on control box The control box may be damaged-contact us for
is off
replacement.
E07/E08 Error Code (legs not 1. Reset the base.
moving uniformly)
2. If the issue persists, swap the connecting
cables.
3. If the issue persists, contact us for a
replacement.
H01 Error Code (Controller Disconnect the power for 1 minute and then
Overheat) reconnect the handset.
Handset Display Error (eg: The handset may be damaged-contact us for
“88.8”) replacement.
Base is not moving or 1. Make sure that all connections are intact and
operates irregularly. that the outlet has power.
2. Once connection are verified, reset the base.
3. If the issue persists, please contact our
Customer Care.
Base stops and can only 1. Base might be overloaded.
move downwards. 2. Remove some of the weight on the
worksurfaces and try again.
3. If the issue persists, please contact customer
service.
Movement only in one leg. 1. Make sure that all connections are intact and
the outlet has power.
2. Once connections are verified, reset the base.
3. If the issue persists, please contact customer
service.
For questions and support, please contact Steelcase Customer Care.