32
Troubleshooting
Dear Client,
Thank you for buying this STEBA product. The following table will help you with
problems that may occur when using your device. For many problems there is a sim-
ple solution, because not everything that appears like a malfunction must be serious.
Please check the following list before contacting our customer service.
Problem
Cause
Solution
Bread collapses
when baked
∙
Dough rose unevenly and or
∙
too quickly, due to:
∙
Excess moisture
∙
Too much liquid or too
much yeast was used
∙
High humidity and / or heat
∙
Only use flour that is stored
in an airtight container
∙
Measure all liquids using
measuring cups
∙
Dough will rise too quickly
and unevenly during hot
and/or humid days
Heavy, dense
texture
∙
Too much flour or not en-
ough liquid
∙
Too much fruits, whole
grain or other added ingre-
dients
∙
Adjust liquid amount
∙
Adjust the amount of ingre-
dients used
Open, coarse or
holey texture
∙
Too much water was used
∙
Salt omitted
∙
Overheated liquid was used
∙
Adjust liquid amount.
∙
Add salt
∙
Change liquid or cool down
to room temperature.
The bottom and
the sides are
covered with too
much flour.
∙
Strong glutinosity ingre-
dients in bread such as
butter and bananas etc.
∙
You have used too much
flour or not enough liquid.
∙
Do not add strong glutinosi-
ty ingredients
∙
Check the recipe and
measure the right quantity
The bread is too
dark
∙
You are using too much
sugar
∙
You chose the wrong crust
color.
∙
Press the “Start/ Stop”
button to interrupt the pro-
gram 5-10 minutes ahead
of intended finishing time.
Before removing the bread
you should keep the bread
in bread pan for about 20
minutes with lid closed.
Smoke emitted
from chamber or
steam vent
∙
You might have spilled in-
gredients onto the heating
element.
∙
Remove these ingredients
after the device cooled
down.
Bread bottom
crust is too thick
∙
The bread is kept warm for
a long time
∙
Take bread out soon wit-
hout keeping it warm.