68
Make sure that each PC connected to the router has a functioning NIC and you are
using a functioning modem.
• Plug your cable or DSL modem directly into the RJ-45 port on your PC's network
adapter, without using your router. If your Internet connection is still not up, then it
is likely that your PC's network card is not functional. Remember, the router does
not replace a modem. The router works in conjunction with a cable or DSL modem.
The router alone will not provide you with Internet access.
Test your Internet connection.
You can try to pin down the location of the problem by completing the following steps:
• Ping your router.
1. Click on Start then Run.
2. Type “cmd”(or “command”) in the field and click Run.
3. Type “ping 192.168.2.1” (the router’s default IP address) and press Enter.
If you see four “Reply from 192.168.2.1” messages, the connection is successful.
If you see four “Request timed out” or “Destination host unreachable” messages,
there is a problem with your router connection. This is likely a hardware problem.
Check your cables, NICs, and router.
• Ping an outside IP address.
1. Click on Start then Run.
2. Type “cmd” (or “command”) in the field and click Run.
3. Type “ping xx.xx.xx.xx” (where xx.xx.xx.xx is the IP address of computer that is
outside your network) and press Enter.
If you were able to successfully ping your router, but are not able to ping an IP
address outside the router, the problem likely lies with the router. Please contact
StarTech.com technical support.
• Ping an outside website.
1. Click on Start then Run.
2. Type “cmd” (or “command”) in the field and click Run.
3. Type “ping <web address>”. Make sure you enter a valid web address after you
type “ping”. Press Enter.
Note that some websites may have firewalls that will not respond to ping
requests. Be sure to try a few different web sites. If you are unable to ping an
outside web address, there is possibly a DNS error on the PC. See “Configuring
Your PCs” on page 7.
Содержание BR411BWDC
Страница 80: ...Revised September 16 2003...
