Troubleshooting
STAR TRAC FITNESS
11 of 11
637-1437 Rev: A
eSpinner “Heart Rate Related Issues”
Issue resolved.
Symptom
No or erratic HR reading.
Replace the
display.
Test at least with on more
heart rate strap (Polar and
Garmin are certified) to
ensure the fault is not with
the heart rate strap itself (not
moist or battery low, see
also the Owner Manual for
details).
Did this resolve the
issue?
Yes
Verify if the current software
on the display is at least
version 1.08. If not,
download software from the
support website and follow
the uploading instructions
(see document 637-1315).
No
Did this resolve the
issue?
Check if the routing of the
HR cable (going from the
HR board to the mother
board) does not pass any
electronic component and
the position of the HR board
is as instructed in document
number 620-7900).
No
Did this resolve the
issue?
Yes
Verify if the display is
equipped with the updated
version of heart rate board.
If not replace it and see
document 620-7900 for
further information.
No
Did this resolve the
issue?
Yes
Yes
No