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4. Troubleshooting 

If the UPS system does not operate correctly, use the table below to check problem.   

Symptom 

Possible cause 

Remedy 

No indication and alarm even though 
the mains is normal.   

The AC input power is not 
connected well. 

Check if input power cord 
firmly connected to the 
mains.   

The AC input is connected to 
the UPS output. 

Plug AC input power cord to 
AC input correctly.   

The icon 

and the warning code 

  flashing on LCD display and 

alarm is sounding every 2 seconds. 

EPO function is activated. 

Set the circuit in close 
position to disable EPO 
function. 

The icon 

and 

  flashing on 

LCD display and alarm is sounding 
every 2 seconds. 

Line and neutral conductors 
of UPS input are reversed. 

Rotate mains power socket 
by 180° and then connect to 
UPS system. 

The icon

  and 

flashing on 

LCD display and alarm is sounding 
every 2 seconds. 

The external or internal 
battery is incorrectly 
connected. 

Check if all batteries are 
connected well. 

Fault code is shown as 27 and the 

icon 

  is lighting on LCD display 

and alarm is continuously sounding. 

Battery voltage is too high or 
the charger is fault. 

Contact your dealer. 

Fault code is shown as 28 and the 

icon 

  is lighting on LCD display 

and alarm is continuously sounding. 

Battery voltage is too low or 
the charger is fault. 

Contact your dealer. 

The icon 

  and the icon 

 

are flashing on LCD display and 
alarm is sounding every second. 

UPS is overload   

Remove excess loads from 
UPS output. 

Fault code is shown as 43 and The 

icon 

is lighting on LCD display 

and alarm is continuously sounding. 

The UPS shut down 
automatically because of 
overload at the UPS output. 

Remove excess loads from 
UPS output and restart it. 

Fault code is shown as 14 and alarm 
is continuously sounding. 

The UPS shut down 
automatically because short 
circuit occurs on the UPS 
output. 

Check output wiring and if 
connected devices are in 
short circuit status. 

Fault code is shown as 01, 02, 03, 
11, 12, 13 and 41 on LCD display 
and alarm is continuously sounding. 

A UPS internal fault has 
occurred.   
 

Contact your dealer 

Battery backup time is shorter than 
nominal value 

Batteries are not fully 
charged 

Charge the batteries for at 
least 5 hours and then check 
capacity. If the problem still 
persists, consult your dealer.   

Batteries defect 

Contact your dealer to 
replace the battery. 

Fault code is shown as 45 on LCD 
display. At the same time, alarm is 
continuously sounding. 

The charger does not have 
output and battery voltage is 
less than 10V/PC. 

Contact your dealer. 

Содержание UNISTAR SB-NET

Страница 1: ...003 2594 REV B UNISTAR SB NET 120 230V 50 60Hz 800VA to 3kVA USER MANUAL...

Страница 2: ...rder to improve it at any time and without notice 301 Gaddis Boulevard Dayton Ohio 45403 U S Toll Free 866 261 1191 937 253 1191 Fax 937 253 1723 Web site www stacoenergy com Thank you for choosing ou...

Страница 3: ...5 2 2 3 3 kVA 5 2 3 Operating principle 6 2 4 Install the UPS 6 2 4 1 Rack mount Installation 7 2 4 2 Tower Installation 7 2 5 Setup the UPS 8 2 6 Battery Replacement 10 2 7 Battery Kit Assembly opti...

Страница 4: ...our computer to connect the UPS system to the building wiring outlet shockproof outlet Please use only VDE tested CE marked power cables to connect the loads to the UPS system When installing the equi...

Страница 5: ...minals and the ground Before touching please verify that no voltage is present Batteries may cause electric shock and have a high short circuit current Please take the precautionary measures specified...

Страница 6: ...lectrnic Equipment WEEE Directive 2002 96 CE The crossed out wheelie bin symbol at right is placed on this product to encourage you to recycle wherever possible Please be environmentally responsible a...

Страница 7: ...2 1 3 3 kVA 1 Programmable outlets connect to non critical loads 2 Output receptacles connect to mission critical loads 3 AC input 4 Network Fax Modem surge protection 5 Emergency power off function c...

Страница 8: ...4 Network Fax Modem surge protection 5 Emergency power off function connector EPO 6 USB communication port 7 RS 232 communication port 8 SNMP intelligent slot 9 External battery connector kVA UPS Inpu...

Страница 9: ...safety consideration the UPS is shipped out from factory without connecting battery wires Before installing the UPS please follow the below steps to re connect battery wire Step 1 Step 2 Step 3 Step 1...

Страница 10: ...The mounting brackets are only for securing the unit to the rack Install UPS alone Install UPS and external battery 2 4 2 Tower Installation Install UPS alone Install UPS and external battery NOTE Wh...

Страница 11: ...o the USB RS 232 port and the other end to the communication port of your PC With the monitoring software installed you can perform these operations Remote Shutdown of UPS Send shutdown commands to re...

Страница 12: ...d by SERVICE PERSONNEL only CAUTION Risk of fire hazard Step 7 Turn on the UPS Press the ON Mute button on the front panel for two seconds to power on the UPS Note The battery charges fully during the...

Страница 13: ...wer outages Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step Step 7 Step 1 Remove front panel Step 2 Disconnect battery wire and remove battery panel Step 3 Pull out the battery box Step 4 Remove the to...

Страница 14: ...w picture Step 3 Put assembled battery packs on one side of plastic shells Step 4 Cover the other side of plastic shell as shown below Then battery kit is fully assembled 4 battery kit 1 5 2kVA Step 1...

Страница 15: ...4 Step 1 Remove adhesive tapes Step 2 Connect all battery terminals by following below picture Step 3 Put assembled battery packs on one side of plastic shells Step 4 Cover the other side of plastic...

Страница 16: ...seconds to enter UPS self testing while in AC mode OFF Enter Button Turn off the UPS Press and hold this button at least 2 seconds to turn off the UPS Confirm selection key Press this button to confi...

Страница 17: ...put voltage and output frequency V voltage Hz frequency Load information Indicates the load level by 0 24 25 49 50 74 and 75 100 Indicates overload Indicates the load or the UPS output is short circui...

Страница 18: ...Input voltage Vdc battery voltage Hz input frequency 3 3 Audible Alarm Battery Mode Sounding every 10 seconds Low Battery Sounding every 2 seconds Overload Sounding every second Fault Continuously sou...

Страница 19: ...c 120 presents output voltage is 120Vac Default 127 presents output voltage is 127Vac For 208 220 230 240 VAC models 208 presents output voltage is 208Vac 220 presents output voltage is 220Vac 230 pre...

Страница 20: ...p time will depend on battery capacity Default Note When setting as 0 the backup time will be only 10 seconds 07 Battery total AH setting Interface Setting Parameter 2 Set up the battery total AH of t...

Страница 21: ...the Up button to change the value to ENA to enable the programmable outlet function Then press Enter button again to confirm the setting Step 4 Press the Up button ON MUTE again to switch to 03 of pr...

Страница 22: ...en AC is normal When the input voltage is higher than the voltage regulation range but lower than high loss point the buck AVR will be activated Boost mode when AC is normal When the input voltage is...

Страница 23: ...9 Warning indicator Warning Icon flashing Alarm Low Battery Sounding every 2 seconds Overload Sounding every second Battery is not connected Sounding every 2 seconds Over Charge Sounding every 2 seco...

Страница 24: ...n as 28 and the icon is lighting on LCD display and alarm is continuously sounding Battery voltage is too low or the charger is fault Contact your dealer The icon and the icon are flashing on LCD disp...

Страница 25: ...he manufacturer for replacement battery packs 5 2 Storage Before storing charge the UPS for 5 hours Store the UPS covered and upright in a cool dry location During storage recharge the battery in acco...

Страница 26: ...harge Time 4 hours recover to 90 capacity Charging Current 1 5A PROTECTION Full Protection Overload short discharge and overcharge protection ALARM Battery Mode Sounding every 10 seconds Low Battery S...

Страница 27: ...82 1 VDC 1 Recharge Time 4 hours recover to 90 capacity Charging Current 1 5A PROTECTION Full Protection Overload short discharge and overcharge protection ALARM Battery Mode Sounding every 10 second...

Страница 28: ...DXWXH in 15 78 x 17 24 x 3 39 19 72 x 17 24 x 3 39 24 44 x 17 24 x 3 39 Dimension DXWXH mm 401 x 438 x 86 501 x 438 x 86 621 x 438 x 86 Net Weight lb 38 64 91 Net Weight kg 17 2 29 0 41 3 NOTE Battery...

Страница 29: ...Page 26 Notes...

Страница 30: ...Mouser Electronics Authorized Distributor Click to View Pricing Inventory Delivery Lifecycle Information Staco SBN 15001 SBN 30001 SBN 08001 SBN 11001 SBN 20001...

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