10. LOCKOUT MODE/ TAMPER PROTECTION
12
Locked Out Of Your Vault
In the event you are locked out your vault, use your backup keys to gain access and
follow the section 6 Initial Entry instructions.
If you have lost your backup keys, or are still having any difficulties, contact customer
service at the number below. Proof of purchase is required to obtain keys.
9. TROUBLE SHOOTING (Continued)
Contact Customer Service at (888) 792-4264 or [email protected]
Low Battery Indicator
If you notice your indicator light is not
remaining on for a few seconds upon entering,
replace batteries immediately to avoid being
locked out of your vault.
Make sure to hold down your finger on the scanner
instead of tapping, as the scanner needs time to
complete the scanning process.
Fingerprints may lack definition due to excessive dryness.
We recommend applying moisturizer or slide your finger
print against your forehead before scanning process.
Pressing and releasing the reset button will not erase
fingerprints already recorded. It simply places the
scanner in programming mode to allow for additional
fingerprints to be programmed. This unit will hold up
to 100 unique fingerprints.
SOLUTION
PROBLEM
YOUR FINGERPRINT
IS NOT READING
WILL PRESSING THE
RESET BUTTON CLEAR
THE MEMORY
1. Three consecutive incorrect code entries will
put the vault in “Basic Lockout” mode. Scanner
is deactivated for 30 seconds.
2. After “Basic Lockout” mode has ended, another
three consecutive incorrect code entries will
result in “Severe Lockout” mode. Scanner is
deactivated for 5-minutes.
