PCS 552 User Manual
Introduction
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PCS 552 User Manual V3.2/0312/1
The Contacts button is used to search for an entry on the system database and dial a
number stored for the relevant contact. Please refer to the Contacts Directory section from
page 23 for further details.
The Favourites button can be used to access your Park slots and speed dials. Please refer to
the Parking a call section from page 12 and the Favourites (Speed Dials) section from page
31 for further details.
The Page Up button can be used to search within the Calls History, Contacts and Favourite
pages.
The Page Down button can be used to search within the Calls History, Contacts and
Favourite pages.
The SpliceCom LED will flash if you have Do Not Disturb set and/or you have received a new
voicemail message.
Your phone off hook
When your phone is off hook, ie when you lift the handset or press the Speaker button, the context
sensitive key beside Hang Up will enable you to cancel a call you are starting to make. If your phone is off
hook because you have lifted your handset, when you press this key Call Status will be displayed to enable
you to pick up a call or dial one of your speed dials. (For further information on these facilities please refer
to the Parking a call section from page 12 and the Favourites (Speed Dials) section from page 31 for further
details.) Alternatively, replace your handset. If your phone is off hook because you have pressed the
Speaker button or are using hands free, when you press this key your home page will be displayed.
Feature Highlights
Access to the System Database
Your PCS 552 gives you access to a database of information stored on your maximiser system that provides
directories of telephone numbers (internal and external) to help you to quickly and easily make and
transfer calls.
Dial Ahead
The Dial Ahead facility allows you to enter a number on the keypad before actually dialling the number.
This is useful if you have, for example, a long international number to enter. If you enter an internal
number, Dial Ahead will check the status of the colleague’s extension; whether the User is free, busy or
has do not disturb set. You can then choose to ring your colleague, leave a voicemail message (if
enabled) or ring back later.
Parking a Call
All calls received can be put on hold and the call remains in your control. However another way to place a
call on hold is to park the call into a system area that allows your colleagues to easily pick up the call when
they are ready and in the meantime you are able to continue with other calls.
Favourites
As well as access to a directory of telephone numbers stored on the telephone system’s database you can
also have your own list of “favourite” numbers that you regularly call or transfer calls to. Your Favourites
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