PCS 552 User Manual
Basic Call Handling
PCS 552 User Manual v3.2/0312/1
13
When a park slot is being used the Park symbol will have a black background and the
number or name (if the number is recognised by the system) of the caller will be
displayed
01323654982
Marcus Loach
01:32
Pause
Record
Scott Brown
Park 2
Park a call
Park 2
Press the context sensitive key beside the park slot required. The caller will be put on
hold and external callers will be played “music on hold” if configured.
Scott Brown
The details of the caller will be displayed against the relevant Park slot.
Please note:
if the original call was made or answered using the handset, when the call is parked Call Status will
remain allowing you to pick up another parked call. Replace your handset if this is not required.
if the call was made or received in hands free mode you will return to the home page and the park
slots will not be displayed
Pick up a parked call
1 Press the Favourites button. The four park slots will be displayed
Park 1
Scott Brown
Park 3
Park 4
Settings
2 The details of the caller will be displayed against the relevant Park slot.
3 Press the context sensitive key beside the Park slot required
Please note:
If you pick up a parked call while in the progress of another call, this call will be automatically parked
in the next available slot.
Calls can be parked via a short code. This is useful if you wish to park a call into a park slot not
displayed on your PCS 552. Please refer to your System Administrator for the relevant short code.
Calls can be picked up via a short code. This is useful if you wish to pick up a call parked in a slot not
displayed on your PCS 552. Colleagues who are using an analogue handset may also need to use a
short code to pick up a call. Please refer to your System Administrator for the relevant short code.
If a parked call is not picked up within 5 minutes (the default Park Timeout) the call will be
represented to you and can be answered in the normal way.
If the Companies feature is being used on your telephone system and
Содержание PCS 552
Страница 1: ...PCS 552 User Manual March 2012 ...
Страница 65: ......