PCS 552 User Manual
Introduction
PCS 552 User Manual v3.2/0312/1
1
Introduction
About this manual
This manual contains all that you need to know to operate your PCS 552 connected to a SpliceCom
maximiser system using version 3.2 software. This manual assumes that the PCS 552 telephone has been
connected and configured by your System Administrator, and is ready for use. If this is not the case please
refer to your System Administrator for further assistance.
How your PCS 552 will operate
Your User Account
You are a “User” of the SpliceCom maximiser telephone system and as such you have a User account on
the system. Your User name will be used to identify you as you make, receive and transfer calls. Each of
your colleagues will also have a User account and will be identified in the same way, by their User name.
A list of the Users of your telephone system can be viewed via the Directory as explained in the Contacts
Directory section from page 23.
As a User on the system you will be given an extension number, eg 2021, and possibly a DDI number, eg
01632 563862. So that when a colleague rings your extension number or an external contact rings your
DDI number these will be routed to your User account.
Your User account will store all of your User settings (as described in the User Settings section from page
31) so that when you login to another handset (as described in the Hot Desking/Log In section from page
54) these settings will be available to you and your calls will be routed to whichever phone you are logged
on to.
Logging On
In most implementations the PCS 552 will be your permanent desktop phone and such it will have been
automatically allocated to you by your System Administrator therefore there will be no need for you to log
in or log out. However, if you are a Hot Desk User, in other words a User who has been given the ability to
log in to any phone on the system because, for example, you need to move around the building or you
are rarely in the office and do not need a permanent telephone please refer to the Hot Desking/Log In
section from page 54 for further information.
Hands free Operation
Hands free operation of the PCS 552 enables you to have a telephone conversation via the phone’s
speakers. This is done by pressing the Speaker button rather than lifting the handset. You can switch
between hands free and handset during a call as described in the Switch to Hands Free section from
page 16.
If you connect a headset to the headset port on the PCS 552 your hands free conversation will be via the
headset and not through the phone’s speaker. You can configure your phone so that the ringing tone will
only be heard via your headset, please refer to the Headset Ringing section from page 39 for further
details.
Your phone can be configured so that your calls can only be handled hands free, when using a headset in
most cases, and the handset will become inoperable. This may have already been configured for you.
Please refer to your System Administrator for further details.
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