PCS 552 User Manual
Basic Call Handling
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PCS 552 User Manual V3.2/0312/1
Alternatively,
Switch
4 To return to the original call and place the second call on hold, press the context sensitive
key beside Switch.
5 Use the context sensitive key beside Switch to toggle between the two calls.
6 Finally, to connect the two calls (regardless of which call you are currently connected to)
replace your handset or press the Speaker button (if using hands free).
Alternatively,
6
To clear the call you are currently connected to and return to the other call press the Recall
button or wait for the other end to hang up.
Unannounced Transfer (Blind Transfer)
1
Place the call on hold by pressing the Recall button
2
Enter the number to be dialled (internal or external number).
(If, for example, you enter the wrong number and wish to return to the caller, either press
the Recall button or press the context sensitive key beside Hang Up.)
3
Once the ringing tone is heard replace your handset or press the Speaker button (if using
hands free). You will no longer have control of the call.
Parking a call
The Park facility allows you to put a call on hold in a system area so that the call can be picked up by
another User on the system. By default, your User account will give you access to Park slots 1, 2, 3 and 4.
If you park a call all users of a PCS 570, 562, 560, 552, 410 and 100, PCS 60 and PCS 50 with access to the
same park slot will see the call parked and can retrieve the call if required. Colleagues with analogue
handsets will be able to retrieve a parked call via a short code (please refer to your system administrator for
further details).
The following describes the Park facility assuming your User account is using the default set up. If this is
not the case please refer to your system administrator for further details.
When you receive or make a call, Call Status will display Park 1 and 2.
Press the Down arrow
to access Park 3 and 4.
Press the Up arrow
to return to Park 1 and 2
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Marcus Loach
01:32
Pause
Record
Park 1
Park 2
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