Washer Symptom
Possible/Cause Solution
Is Noisy
• Make sure washer is level. Uneven leveling can cause vi-
bration.
• Some sounds may be a part of normal operation for a
frontload washer, such as clicking noise when door locks
and unlocks, and clicking noise from balance ring during
agitate part of cycle.
• When rotating the tub slowly you will hear the balance balls
click together. This noise is normal and does not require a
service call.
Load is Too Wet
• Wash load may be unbalanced. The washer may have limi-
ted the spin speed to prevent damage to the machine. Re-
distribute the load and run a Spin cycle.
• Load is too small. Add items to make full load.
Wrong Water Temperature
• Make sure that the controls are properly set.
• Check fill hoses. Make sure hot faucet hose is connected
to hot mixing valve (indicated with “H” on the valve brack-
et) and cold faucet is connected to cold mixing valve (indi-
cated with “C” on the valve bracket).
• Make sure laundry room water heater is adjusted properly.
• The Normal Eco cycle uses a colder water temperature.
Control not responding to keypad selections
• Make sure Control Lock feature is off. If on, Control Lock
light will be lit.
• Press and hold Signal Keypad for three seconds to turn off.
Er
,
do
on digital display
• The control senses that the door is open during a running
cycle.
• Unplug the machine to clear this code.
Er
,
dL
on digital display
• The control senses that the door has unlocked during a
running cycle.
• Unplug the machine to clear this code.
Er
,
dr
on digital display
• This code indicates that water is still in the washer at the
end of the cycle.
• Check the drain hose and drain receptacle to make sure
they are installed properly and not blocked.
• Foreign object trap in pump may be clogged. Clean the
trap. Refer to Maintenance section.
• Unplug the machine for 15 seconds to clear this code.
Er
,
FL
on digital display
• This code will appear if the washer has not reached the fill
level after 30 minutes during a wash or rinse fill.
• Make sure hot and cold water faucets are turned on.
• Make sure that the fill hoses are not kinked or twisted.
• Clean the screens in the water mixing valve and the filter
screens located at the faucet end of the fill hoses.
• Unplug the machine for 15 seconds to clear this code.
Table continues...
Troubleshooting
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