SpectraPure
®
SpectraPure
®
Inc.
480.894.5437 Call us toll-free 1.800.685.2783
2167 East Fifth St, Tempe, Arizona 85281
16
TROUBLE SHOOTING GUIDE
Problem
Cause
Corrective Action
Low production rate.
a. plugged prefilters.
i. Replace prefilters.
b. low water temperature.
ii. Use higher GPD membrane.
c. fouled membrane.
iii. Replace membrane.
d. plugged flow restrictor.
iv. Replace flow restrictor & membrane.
Zero production rate.
a. Dried membrane.
i. Replace membrane.
b. Power supply not plugged in
ii. Plug power in.
c. Both floats need to be dry
iii. Both floats need to be dry and level, not drooping
Extremely high production rate.
a. Ruptured membrane.
i. Replace it.
Milky colored water.
a. Air in system.
i. Air in the system is a normal occurrence with
initial startup of the RO/DI system. This milky
appearance will disappear during normal use
within 1-2 weeks. If condition recurs after filter
changes, drain tank 1 or 2 times.
The water in the Pure Water container drains out when not used.
a. The system is not elevated
higher than the Pure Water
container
i. Elevate the system higher than the Pure Water
container to avoid siphoning.
b. Check Valve on Pure Water
Flush is not functioning
ii. Replace Check Valve
c. An air gap is needed
iii. Create an air gap in the waste water line.