2020/9/18
POCKETALK S Plus User Manual
https://forge.itdc-docker.hamamatsu.crestec.local/3926/dest/index.html#!/print?modal
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The software will not revert to its initial factory state.
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Inserting a SIM
NOTE
For global communication models, the SIM is built into the unit and the card slot is empty.
The unit supports nano SIM cards.
SIM cards other than those specified by Sourcenext are not supported.
To pop open the SIM tray, insert a paper clip or a SIM-eject tool into the hole of the tray.
Place a nano SIM card onto the SIM card slot, and insert it into the unit.
Troubleshooting
Issue
Solution
The unit is not
operating properly.
1. Restart the unit.
Turning the unit on or off
2. Return the unit to factory default settings.
Using the Reset feature
If the issue persists, the Internet connection may be in a low signal area or out
of our supported range. Try connecting through Wi-Fi.
Frequently asked questions
This section summarizes frequently asked questions about the unit in a Q&A format.
Issue
Solution
The unit does not
charge.
Leave it charging for 15 minutes minimum as it may take time to start charging
when the battery is at 0%. If it does not charge after waiting this set amount of
time, please contact customer support.