Additional Information
32
Additional Information
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem
Cause
Solution
No picture, no sound.
•
Power off.
•
TV in standby.
•
Aerial disconnected.
•
Plug in the TV.
•
If the
1
indicator is lit, press the
TV I/
1
button on the remote control.
•
Press the
!
button on the front of the
TV.
•
Check aerial connection.
Poor or no picture (screen is dark), good
sound.
•
Low picture settings.
•
Access the ‘Picture Adjustment’
menu and adjust the ‘Brightness’,
‘Colour’ and ‘Contrast’ settings.
Refer to page 21.
No picture on any channel after digital
tuning.
•
No digital transmissions in your area.
•
Weak signal.
•
Unsuitable aerial.
•
Tune in all available analogue
channels. Refer to ‘Manual
Programme Preset’ on page 24.
Contact a local installer to find out
when digital transmissions begin in
your area.
•
Ensure aerial/satellite dish is
correctly aligned to transmitter.
•
Ensure aerial is plugged directly into
the TV (not through other
equipment).
•
Upgrade to a higher gain aerial.
•
Upgrade to a higher gain aerial.
Some channels are blank.
•
Scrambled/Subscription only
channel.
•
Channel not being transmitted.
•
Channel used only for data (no
picture or sound).
•
Subscribe to the pay-per-view
service.
•
Contact the broadcaster for
transmission details
Standby indicator flashing.
•
Digital programme set for ‘Timer
Record’ (regular flash).
•
Fault (irregular flashing).
•
Refer to ‘The Info menu’ on page 18.
•
Do not open the cabinet, refer to
qualified personnel.
•
Contact your nearest
Service Centre.
Good picture, no sound
•
Low or muted volume.
•
TV speakers are turned off.
•
Press the
2
+ button on the remote
control.
•
If
%
is displayed, press the
%
button
on the remote control.
•
Access the ‘Detail Adjustment’ menu
and set the ‘TV Speakers’ option to
‘On’. Refer to “TV Speakers” on
page 22.
No colour on colour programmes.
•
Low colour level settings.
•
Access the ‘Picture Adjustment’
menu and adjust the ‘Colour’ setting.
Refer to page 21.
Remote control does not work.
•
Batteries low.
•
Wrong mode selected
•
Replace batteries.
•
Press the Mode Selector button
repeatedly to select TV mode.
Distorted picture when changing
programmes or selecting teletext.
•
Connected equipment switched on.
•
Switch off external equipment (VCR,
DVD player etc.)
•
If you continue to have these problems, have your TV serviced by qualified personnel.
•
NEVER open the casing yourself.
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