Finding out what to do in case of computer malfunctions
29
If Windows does not start
It is recommended that you update your computer after the system recovery using
VAIO
Update
.
1
Try any of the following:
❑
Restore system files from the latest restore point when your
computer was working normally (see page 22).
❑
Restore your data from the backup copy made with the
Windows
Complete PC Backup and Restore
feature (available on models
with
Windows Vista Ultimate
or
Windows Vista Business
only)
You cannot restore your files which you have changed or created
after the backup. If you have such files and want to restore them,
make backup copies of them with the
Rescue Data
software.
For instructions on how to use the software, see “To back up your
data with Rescue Data” on page 23.
2
Make backup copies of your files with the
Rescue Data
software if you
have not yet made them (see page 23).
3
Examine your computer hardware (a CPU, memory module, hard disk,
etc.) with the
VAIO Hardware Diagnostics
software.
For instructions on how to use the software, see the help file included
with the software.
4
If you still cannot start Windows, recover your computer system. See
“Recovering your VAIO system when you cannot start Windows” on
page 33.
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