10
What should I do if my computer or software stops
responding?
❑
If your computer stops responding while a software application is
running, press the
Alt
+
F4
keys to close the application window.
❑
If the
Alt
+
F4
keys do not work, click
Start
, the arrow
next to the
Lock
button, and
Shut Down
to turn off your computer.
❑
If your computer does not turn off, press the
Ctrl
+
Alt
+
Delete
keys and
click the arrow
next to the
Shut down
button and
Shut Down
.
If the
Windows Security
window appears, click
Shut Down
.
Turning off your computer with the
Ctrl
+
Alt
+
Delete
keys or the power button/switch
may cause loss of unsaved data.
❑
If your computer still does not turn off, press and hold the power button
or slide and hold the power switch until the computer turns off.
❑
Unplug the power cord or the AC adapter, and remove the battery pack
(if applicable). Wait three to five minutes. Reinstall the battery pack (if
applicable), plug the power cord or the AC adapter, and then press the
power button or slide the power switch to turn on your computer.
❑
Try reinstalling the software.
❑
Contact the software publisher or designated provider for technical
support.
What should I do if the charge indicator light is
blinking fast and my computer does not start?
❑
This problem could be due to the battery pack not being installed
properly. To resolve this problem, turn off your computer and remove the
battery pack. Then reinstall the battery pack to the computer again. For
details, see the on-screen
User Guide
.
❑
If the problem persists after performing the above, it means the installed
battery pack is not compatible. Remove the battery pack and contact
VAIO-Link.
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